Hansel Subaru
Santa Rosa, CA
Filter Reviews by Keyword
By Type
Showing 562 reviews
Outstanding Customer Service & Professional Courtesy Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru More
Until recently, Thanh Lam and Joseph Turgeon have proven to be our first choice when it comes to doing business with Hansel Subaru; but that has recently changed. Due to an unexpected situation, Joseph was to be our first choice when it comes to doing business with Hansel Subaru; but that has recently changed. Due to an unexpected situation, Joseph was not available and we were most fortunate to have Morgan McGrath step up and provide exceptional customer service; commensurate with what we’ve come to appreciate from Joseph; your STAR Service Advisor! More
We had not bought a Subaru previously so were a little hesitant. Sales staff were very patient at answering all our questions & not pressuring us. We are very happy with our CrossTrek & think we made th hesitant. Sales staff were very patient at answering all our questions & not pressuring us. We are very happy with our CrossTrek & think we made the right decision. More
I am happy enough to have the car I bought. The whole experience left me exhausted - the buying part I am referring to now. I was pretty straight with them, but I am nearly ninety - how could The whole experience left me exhausted - the buying part I am referring to now. I was pretty straight with them, but I am nearly ninety - how could you love the experience! More
I was treated very well by everyone. They made the experience easy. I got a loaner car that really helped me out. They pointed out my tires, which needed to be replaced. I felt they They made the experience easy. I got a loaner car that really helped me out. They pointed out my tires, which needed to be replaced. I felt they did a thorough job on my car, and I trusted their advice. More
I really do like this dealership. My service person was very friendly and completely honest. I would definitely bring my car back for service. I want to thank my car salesman Edgar! My service person was very friendly and completely honest. I would definitely bring my car back for service. I want to thank my car salesman Edgar! I will most definitely buy my next Subaru from him. His dedication and personal service to me was impeccable. More