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Hansel Subaru

Santa Rosa, CA

4.7
562 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 562 reviews

February 16, 2024

Outstanding Customer Service & Professional Courtesy Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru More

by Adamsbatkin
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Mar 05, 2024 -

Hansel Subaru responded

We appreciate your review. Thank you!

February 06, 2024

Until recently, Thanh Lam and Joseph Turgeon have proven to be our first choice when it comes to doing business with Hansel Subaru; but that has recently changed. Due to an unexpected situation, Joseph was More

by Adamsbatkin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thanh Lam, John Bruno, Regina Gruber, Joe Turgeon, Morgan McGrath, Brian Stegner
Feb 05, 2024 -

Hansel Subaru responded

Thank you for taking the time to provide your thoughts and feedback. We appreciate you.

February 03, 2024

We had not bought a Subaru previously so were a little hesitant. Sales staff were very patient at answering all our questions & not pressuring us. We are very happy with our CrossTrek & think we made th More

by cindfor
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina
Feb 06, 2024 -

Hansel Subaru responded

It's great to hear you are enjoying your Crosstrek! Thank you!

January 30, 2024

Subaru Had Great Service, Friendly Staff, and Was Thorough! The Appointment Went Smooth and Easy. More

by megannc48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi, Brian Stegner
Jan 30, 2024 -

Hansel Subaru responded

That is great to hear! Thank you.

January 15, 2024

On time, kept me informed, pleasant surroundings They seem genuinely interested in my car and my comfort More

by TANYAVVINO
Recommend Dealer
Yes
Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us.

January 14, 2024

I am happy enough to have the car I bought. The whole experience left me exhausted - the buying part I am referring to now. I was pretty straight with them, but I am nearly ninety - how could More

by Bishopking
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scot( Finance dept), Emma Rasmussen
Feb 09, 2024 -

Hansel Subaru responded

Thank you for sharing your experience with us. Your feedback is important to us and it's one way to learn how we can improve.

January 13, 2024

Everything was amazing I will definitely be back to get more service at this amazing dealership. More

by bearndommi
Recommend Dealer
Yes
Employees Worked With
Joe
January 13, 2024

I was treated very well by everyone. They made the experience easy. I got a loaner car that really helped me out. They pointed out my tires, which needed to be replaced. I felt they More

by BUCKMILLER61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember names of employees
Feb 09, 2024 -

Hansel Subaru responded

Thank you for taking the time to share your experience with us.

January 13, 2024

I really do like this dealership. My service person was very friendly and completely honest. I would definitely bring my car back for service. I want to thank my car salesman Edgar! More

by SMILEYCAT182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Feb 09, 2024 -

Hansel Subaru responded

We love to hear that Joe and edgar exceeded your expectations. Thank you.

January 13, 2024

Always do great work. They are very throughly with my vehicle and service is very good! More

by CCFANCYCHANCE
Recommend Dealer
Yes
Employees Worked With
Ivan
Feb 09, 2024 -

Hansel Subaru responded

That is awesome! Thank you.