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Hansel Subaru

Santa Rosa, CA

4.7
560 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 560 reviews

September 12, 2023

my services provider was paul and i have to say that he was more than amazing and charismatic. i would recommend this store to anyone with any vehicle issues or in need for regular service! 5 Stars More

by derek godoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Sep 12, 2023 -

Hansel Subaru responded

Thank you for providing us with such a great review. We appreciate it!

September 09, 2023

Subaru has always exceeded my standards for dealerships. My needs and wants have always been top priority, and I’m always treated with respect. My advisor Morgan is very knowledgeable, kind, and respectful. More

by Tate Campbell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath, Nicholas Rescina
Sep 19, 2023 -

Hansel Subaru responded

Tate, your feedback means a great deal to us. Thank you for being a part of the Hansel Subaru family!

September 09, 2023

The staff was very nice and kept me informed on what was going on with my car. More

by Cook7074842652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I think Paul
Sep 19, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide us with a 5-star review. Your feedback is important to us and helps us know how we are doing.

September 08, 2023

Service provided was as expected and prompt. Service technician did not reset maintenance required notification. More

by jacksz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin
Sep 08, 2023 -

Hansel Subaru responded

Thank you for providing your experience. I'll be sure to communicate your reset concern.

September 08, 2023

Excellent friendly service! I’d recommend this dealership to all of my friends and family. They also washed my car for free! More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric moody
Sep 08, 2023 -

Hansel Subaru responded

Paul, This means a lot to us. Thank you!

September 08, 2023

Quick, easy and effortless Joe made me very comfortable with leaving my car in his hands and I will be continuing my service needs at Subaru solely because of joe More

by laxgurl30
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 08, 2023 -

Hansel Subaru responded

That's wonderful. Thank you for sharing your experience.

September 08, 2023

In working with the service department with Joe Sturgeon was a very pleasant experience Joe handled every that needed to be handled and also very personal as we’ve been working together for many years More

by AYNMOON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Sturgeon service department
Sep 08, 2023 -

Hansel Subaru responded

That's great to hear. Thank you!

September 07, 2023

Efficient friendly and professional service given, they kept in touch and all is well thanks More

by DUSTYBEEBOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Sep 07, 2023 -

Hansel Subaru responded

Great to hear we have met your expectations. Thank you for the 5 Star review!

September 07, 2023

The service is excellent and the staff are very friendly and professional. Lobby can use some make over. More

by FOUADMASROR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill from service department , John Groth
Sep 07, 2023 -

Hansel Subaru responded

Thank you for the nice review, and we appreciate your feedback.

September 05, 2023

The services time was very short, and I had a great service technician Joseph told me More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Sep 05, 2023 -

Hansel Subaru responded

We are happy to hear you had a great experience. Thank you!

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