Hansel Subaru

Good place to go for service and repair with knowledgeable staff and comfortable waiting times and room knowledgeable staff and comfortable waiting times and room More

Competent, friendly, competitively priced, not bad for a dealer. C c c c x x dealer. C c c c x x More

Excellent service! Joe is outstanding: very professional, very efficient, polite and even funny! Great employee! Joe is outstanding: very professional, very efficient, polite and even funny! Great employee! More

Nick and Bryan went the extra mile. They were I was able to reach them by phone each time I called. Bryan even came to my home They were I was able to reach them by phone each time I called. Bryan even came to my home More

Eric is very knowledgeable with subarus. He was very communicative through the whole process. Pleasant to work with him. Will be back for future service appointments. He was very communicative through the whole process. Pleasant to work with him. Will be back for future service appointments. More

The service people are always professional and polite . The service center is comfortable and clean. It is nice having coffee and water available The service center is comfortable and clean. It is nice having coffee and water available More

Good customer service and fast service. we will always choose Hansel Subaru for future cars we will always choose Hansel Subaru for future cars More

Everyone is courteous. The job gets done and we will be informed if anything looks wrong with the car. We appreciate the car wash too The job gets done and we will be informed if anything looks wrong with the car. We appreciate the car wash too More

Felt dismissed by the service person. We spent $4k at the shop to get vehicle fixed. When we got it back the trunk was missing foam and board. At first the service guy was great. Jumped o We spent $4k at the shop to get vehicle fixed. When we got it back the trunk was missing foam and board. At first the service guy was great. Jumped on it and got it ordered free for us and told me he'd contact me when it arrived. 2 to 3 weeks later nothing. I finally call in and it all yeah come on in it's here. Then when I'm asking about another issues kinda got dismissed about it .asked about warranty was told it isn't covered as he is walking away from me and waving me off. Didn't quite like that. Not going back to the Santa Rosa Subaru. Rather drive to Ukiah. More

They always do a great job and went to bat for me on an issue that was out of warranty but got it covered. issue that was out of warranty but got it covered. More