Hansel Subaru

Very responsible and does a very good job on all aspects in regards to service. in regards to service. More

On time, maintenance team did everything promised, handy digital tools to convey details. Loaner very appreciated. Eric, was awesome - excellent customer service, knowledgable, and great communicator. digital tools to convey details. Loaner very appreciated. Eric, was awesome - excellent customer service, knowledgable, and great communicator. More

Joe is the best. He always take good care of me and my car. He respects my time and work schedule. He always take good care of me and my car. He respects my time and work schedule. More

The Hansel Service Department is professional and efficient. I have complete confidence that they will take care of my Outback rapidly and have me safely on the road again. efficient. I have complete confidence that they will take care of my Outback rapidly and have me safely on the road again. More

Fast. Efficient. Friendly. Courteous. Can’t ask for better, anywhere. Have recommended Hansel Subaru to many friends. Efficient. Friendly. Courteous. Can’t ask for better, anywhere. Have recommended Hansel Subaru to many friends. More

They are friendly, easy to deal with, extremely helpful even in unusual and critical situations. They are patient and listen to whatever concerns or problems you are experiencing. They have a “can do” atti even in unusual and critical situations. They are patient and listen to whatever concerns or problems you are experiencing. They have a “can do” attitude. I’m grateful! More

I love my subaru. It’s a great car. I always have great service. My most recent service, I left the dealership I realized the technician left the oil cap off :( w It’s a great car. I always have great service. My most recent service, I left the dealership I realized the technician left the oil cap off :( which spewed smoke and oil everywhere, and created an entire cascade of frustration and difficulty. Plus, I realized the problem on a Saturday & was in the middle of moving :( I could type out the long frustrating dilemma but I do not want to. I was frustrated by a few employees & also appreciated a few others who (hopefully) fixed the problem (and I have no repercussions). If you’d like more information you can reach out to me. More

Hansel, Subaru in Santa Rosa provide excellent, consistent service for both my outback and crosstrek. consistent service for both my outback and crosstrek. More

So impressive and deliberate. They did what needed to be done and I am so happy to be a client They did what needed to be done and I am so happy to be a client More

Staff was friendly. I was satisfied with the work done and the time they took to finish the service..Waiting room was confortable. I was satisfied with the work done and the time they took to finish the service..Waiting room was confortable. More