Hansel Subaru

Everyone I’ve interacted with at Hansel Subaru has been friendly, helpful & knowledgable. John & Preston are a great team & they made the entire process of buying a car go pleasantly smooth. I’m loving my friendly, helpful & knowledgable. John & Preston are a great team & they made the entire process of buying a car go pleasantly smooth. I’m loving my new Crosstrek! More

Everyone at Hansel Subaru is super helpful and friendly, from our salesman Edgar (who I specifically came back to see after he sold me my last subaru 4 years ago) to Scott in finance who was so helpful, and from our salesman Edgar (who I specifically came back to see after he sold me my last subaru 4 years ago) to Scott in finance who was so helpful, and the manager Regina for being so accommodating. More

My main complaint with Subaru is the number of factory recalls for my Impreza. The same is true for my husbands ascent. Booth a 2019 vehicles. recalls for my Impreza. The same is true for my husbands ascent. Booth a 2019 vehicles. More

The Subaru team is very personable and friendly The work is also done on time with good results work is also done on time with good results More

I didn’t have to wait on my appointment it was on time and was completed faster than I expected And I was ask if I would like either some water or coffee and was completed faster than I expected And I was ask if I would like either some water or coffee More

People working there are so happy. Customer service was phenomenal. It locked me in as a forever, Subaru customer. Customer service was phenomenal. It locked me in as a forever, Subaru customer. More

All of the service advisors are great. Always punctual and courteous. I was disappointed when I made my appointment for service I was not advised that my prepaid service was over and what Always punctual and courteous. I was disappointed when I made my appointment for service I was not advised that my prepaid service was over and what the service fee would be. More

Pleasant, clean waiting area and facility. Excellent staff- polite, helpful, efficient. Go above and beyond to respond to requests and provide service. Excellent staff- polite, helpful, efficient. Go above and beyond to respond to requests and provide service. More

I bought the service package when I purchased my Forester before Covid hit. They very generously extend the missed months many of us were not going out to have any serving done on our vehicles and I am also before Covid hit. They very generously extend the missed months many of us were not going out to have any serving done on our vehicles and I am also very impressed with the professional manner that I have been addressed by the service department over the past 5 years. More

Great service. Done on time as always. Friendly staff what more would I want? OK? Done on time as always. Friendly staff what more would I want? OK? More