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Hansel Subaru

Santa Rosa, CA

4.7
561 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 561 reviews

July 13, 2024

I was impressed with the service waiting area, and the service advisors. They are all extremely professional and friendly. The service is done on time and they even washed my car. More

by dlinde648
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Jul 15, 2024 -

Hansel Subaru responded

We are always happy to hear that our team has exceeded our expectations. Thank you for taking the time to provide a 5-Star review!

June 17, 2024

This was the best buying experience ever! The sales team and management was knowledgeable, friendly and honest without any pushiness and made the whole process smooth and stress free. The f More

by ggottlieb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Reznicek - Finance Guy was awesome! , John Bruno, Edgar Marroquin, Nicholas Rescina, Regina Gruber
Jun 17, 2024 -

Hansel Subaru responded

Thank you for sharing our experience with us. We are happy to hear it was smoot and stress free!

May 24, 2024

Great experience from all aspects of the dealership -- sales, financing, service and car introduction. Loved it! More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, Edgar Marroquin
May 24, 2024 -

Hansel Subaru responded

That is great to hear! Thank you for taking the time to provide this incredible review.

February 19, 2024

I came in a few months ago and the service team couldn't find anything wrong with my battery. The issue recurred a few weeks later and Morgan helped me get back with the service team and resolve my issue. More

by LIBBYCIRVING
Recommend Dealer
Yes
Employees Worked With
Morgan
Feb 29, 2024 -

Hansel Subaru responded

That is great to hear. Thank you for trusting us with your Subaru!

February 18, 2024

They took real good care of my car. I had a Crack in my windshield and didn't realize that it was covered under my warranty and the service guy pointed it out that it was, saved me at l More

by AZALEA45
Recommend Dealer
Yes
Mar 28, 2024 -

Hansel Subaru responded

It's great to hear it worked out. Thank you.

February 18, 2024

He was great and very helpful. Pretty sure they just didn't want to give me a loaner for a couple days but other than that, the insurance actually worked. More

by JULIANBEAL
Recommend Dealer
Yes
Mar 28, 2024 -

Hansel Subaru responded

Thank you for the 5-star review!

February 18, 2024

Se above comments. I have given my ratings and descriptions. Thankyou I appreciate the coupons and the very polite service More

by CLOSE44
Recommend Dealer
Yes
Employees Worked With
Dk
Mar 28, 2024 -

Hansel Subaru responded

Thank you for taking the time to provide a 5-star review. We appreciate you.

February 18, 2024

It was great. It was relatively fast and cheaper than I thought it was gonna be. More

by chrisdrobbins1
Recommend Dealer
Yes
Feb 29, 2024 -

Hansel Subaru responded

We love to hear that our team met your expectations. Thank you!

February 17, 2024

Joe Turgeon was warm, prompt, and responsive, keeping my car overnight, though Repair could find nothing to explain my car's symptoms. Subaru did not charge me and Joe patiently explained to me a normal fea More

by KATHRO
Recommend Dealer
Yes
Employees Worked With
Joseph Turgeon.
Mar 28, 2024 -

Hansel Subaru responded

That is wonderful. Thank you.

February 16, 2024

Outstanding Customer Service & Professional Courtesy Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru More

by Adamsbatkin
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Feb 16, 2024 -

Adamsbatkin responded

Thank you!

Mar 05, 2024 -

Hansel Subaru responded

We appreciate your review. Thank you!

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