Hansel Subaru
Santa Rosa, CA
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I was impressed with the service waiting area, and the service advisors. They are all extremely professional and friendly. The service is done on time and they even washed my car. service advisors. They are all extremely professional and friendly. The service is done on time and they even washed my car. More
This was the best buying experience ever! The sales team and management was knowledgeable, friendly and honest without any pushiness and made the whole process smooth and stress free. The f The sales team and management was knowledgeable, friendly and honest without any pushiness and made the whole process smooth and stress free. The finance guy was great and offered me some valuable items and his presentation was complete and easy to follow. The delivery process was thorough and not hurried - they truly cared about me knowing how to properly operate everything. I highly recommend Hansel Subaru to anyone looking at buying a new or used vehicle! GG More
I came in a few months ago and the service team couldn't find anything wrong with my battery. The issue recurred a few weeks later and Morgan helped me get back with the service team and resolve my issue. find anything wrong with my battery. The issue recurred a few weeks later and Morgan helped me get back with the service team and resolve my issue. More
They took real good care of my car. I had a Crack in my windshield and didn't realize that it was covered under my warranty and the service guy pointed it out that it was, saved me at l I had a Crack in my windshield and didn't realize that it was covered under my warranty and the service guy pointed it out that it was, saved me at least $250 to $500, thank you guys so much!! More
He was great and very helpful. Pretty sure they just didn't want to give me a loaner for a couple days but other than that, the insurance actually worked. Pretty sure they just didn't want to give me a loaner for a couple days but other than that, the insurance actually worked. More
Joe Turgeon was warm, prompt, and responsive, keeping my car overnight, though Repair could find nothing to explain my car's symptoms. Subaru did not charge me and Joe patiently explained to me a normal fea car overnight, though Repair could find nothing to explain my car's symptoms. Subaru did not charge me and Joe patiently explained to me a normal feature of my car that might account for what I experienced. That put my mind at rest. More
Outstanding Customer Service & Professional Courtesy Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru Professionals like Thanh Lam, Joseph Turgeon, Morgan McGrath, and John Bruno are the reason we choose to bring our business to Hansel Subaru More