Hansel Subaru

The Subaru team is very personable and friendly The work is also done on time with good results work is also done on time with good results More

I didn’t have to wait on my appointment it was on time and was completed faster than I expected And I was ask if I would like either some water or coffee and was completed faster than I expected And I was ask if I would like either some water or coffee More

Had a great experience with Nick when we purchased our Crosstrek. Zero pressure, and he helped us out a lot when there were some credit issues. 10 out of 10, would Subaru again! Crosstrek. Zero pressure, and he helped us out a lot when there were some credit issues. 10 out of 10, would Subaru again! More

We needed a repair and Hansel Subaru was able to do it faster than scheduled faster than scheduled More

Great service. Done on time as always. Friendly staff what more would I want? OK? Done on time as always. Friendly staff what more would I want? OK? More

Pleasant, clean waiting area and facility. Excellent staff- polite, helpful, efficient. Go above and beyond to respond to requests and provide service. Excellent staff- polite, helpful, efficient. Go above and beyond to respond to requests and provide service. More

I bought the service package when I purchased my Forester before Covid hit. They very generously extend the missed months many of us were not going out to have any serving done on our vehicles and I am also before Covid hit. They very generously extend the missed months many of us were not going out to have any serving done on our vehicles and I am also very impressed with the professional manner that I have been addressed by the service department over the past 5 years. More

People working there are so happy. Customer service was phenomenal. It locked me in as a forever, Subaru customer. Customer service was phenomenal. It locked me in as a forever, Subaru customer. More

All of the service advisors are great. Always punctual and courteous. I was disappointed when I made my appointment for service I was not advised that my prepaid service was over and what Always punctual and courteous. I was disappointed when I made my appointment for service I was not advised that my prepaid service was over and what the service fee would be. More

The people are very friendly and helpful. Although I live a few miles from the SanRafael dealership, I drive up to this one. Although I live a few miles from the SanRafael dealership, I drive up to this one. More