Hansel Subaru
Santa Rosa, CA
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Everyone at Hansel Subaru is super helpful and friendly, from our salesman Edgar (who I specifically came back to see after he sold me my last subaru 4 years ago) to Scott in finance who was so helpful, and from our salesman Edgar (who I specifically came back to see after he sold me my last subaru 4 years ago) to Scott in finance who was so helpful, and the manager Regina for being so accommodating. More
My main complaint with Subaru is the number of factory recalls for my Impreza. The same is true for my husbands ascent. Booth a 2019 vehicles. recalls for my Impreza. The same is true for my husbands ascent. Booth a 2019 vehicles. More
I didn’t have to wait on my appointment it was on time and was completed faster than I expected And I was ask if I would like either some water or coffee and was completed faster than I expected And I was ask if I would like either some water or coffee More
Had a great experience with Nick when we purchased our Crosstrek. Zero pressure, and he helped us out a lot when there were some credit issues. 10 out of 10, would Subaru again! Crosstrek. Zero pressure, and he helped us out a lot when there were some credit issues. 10 out of 10, would Subaru again! More
Pleasant, clean waiting area and facility. Excellent staff- polite, helpful, efficient. Go above and beyond to respond to requests and provide service. Excellent staff- polite, helpful, efficient. Go above and beyond to respond to requests and provide service. More
I bought the service package when I purchased my Forester before Covid hit. They very generously extend the missed months many of us were not going out to have any serving done on our vehicles and I am also before Covid hit. They very generously extend the missed months many of us were not going out to have any serving done on our vehicles and I am also very impressed with the professional manner that I have been addressed by the service department over the past 5 years. More