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Hansel Subaru

Santa Rosa, CA

4.7
560 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 560 reviews

November 05, 2023

Santa Rosa Hansel Subaru has done some serious improvements to their service center. I find them through, helpful, and resourceful. They are more efficient now, and are usually quite accurate esti More

by URSULAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
Nov 30, 2023 -

Hansel Subaru responded

Wonderful news! Thank you for providing us with such a great review.

November 03, 2023

Always attentive to customers needs. Vehicle is finished when promised. Friendly staff and if not knowledgeable about specifics, will have someone on staff who is. More

by IMLARMO138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill in service , Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Nov 30, 2023 -

Hansel Subaru responded

Thank you! Your review means a great deal to us.

October 30, 2023

Great service reps. ..particularly Joe Turgeon...excellent employee! The Manager Than is outstanding . The lobby are is clean and inviting. More

by ALAN38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Brian Stegner
Nov 30, 2023 -

Hansel Subaru responded

Your feedback is important to us. Thank you!

October 29, 2023

Appointment went fine. Not sure why you're asking for 15 words? It went fine! More

by steffee19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not know, too long ago
Nov 24, 2023 -

Hansel Subaru responded

Thank you for letting us know that your service appointment went well. Thank you!

October 29, 2023

Very good great service. Only thing I am unhappy about the gave me bad price for my car!!! It was a 750LI bmw 69,000 miles. 2014! I perfect shape. Only 18,500 I was offered More

by ZORAJAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rescina
Nov 30, 2023 -

Hansel Subaru responded

We are happy to hear you got great service. Thank you!

October 29, 2023

Eager to get you in and out as promised. Knowledgeable! Make you feel at home. More

by learnedandrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath, Eric Moody
Nov 30, 2023 -

Hansel Subaru responded

Thank you for being a part of the Hansel Subaru family!

October 27, 2023

The service person was nice and did what they said they would do. Like the text feature to communicate More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Moody
Oct 27, 2023 -

Hansel Subaru responded

Thank you for letting us know that we met your expectations. It's always great to hear.

October 27, 2023

Good vibes, professional staff, courteous, would recommend to people i know, service done in a timely manner. More

by JCHAPMAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Oct 27, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide a review and your feedback. We appreciate you!

October 26, 2023

Everyone was courteous and the work was done in a timely manner. Will definitely come back for next servoce. More

by warrenmyrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Oct 26, 2023 -

Hansel Subaru responded

Thank you for letting us know that we have met your expectations.

October 26, 2023

All my questions were answered, they made the paperwork and financing as easy as possible and the did great follow up! More

by Rachaelwineclub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember names
Oct 26, 2023 -

Hansel Subaru responded

Thank you for your positive feedback. Making it easy for you is our goal.

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