Hansel Subaru
Santa Rosa, CA
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Friendly, polite, accommodating personnel. Keep me apprised of how it's going time-wise, and check with and explain to me what needs to be done, if there's more than the usual service maintena Keep me apprised of how it's going time-wise, and check with and explain to me what needs to be done, if there's more than the usual service maintenance. More
staff there is always very personable and helpful. It’s such a good feeling to feel that personal touch that they always manage to reach out with. and it goes without saying that the work they do is s It’s such a good feeling to feel that personal touch that they always manage to reach out with. and it goes without saying that the work they do is super & superb! More
Ivan was very easy to work with and appreciate his help and follow up. I'm a little stupefied on my battery replacement that was suggested. I had replaced it last year and techs said it was low? Took it and follow up. I'm a little stupefied on my battery replacement that was suggested. I had replaced it last year and techs said it was low? Took it to Les Schwab were battery was bought and still under warranty and battery was great! Was this an upsell tactic? More
Hansel Subaru has exemplary Customer Care team members! They are the gold standard! They make auto maintenance visits a pleasure! That’s a feat! Thank you to a great team!👍🏻 They are the gold standard! They make auto maintenance visits a pleasure! That’s a feat! Thank you to a great team!👍🏻 More
Everyone was so nice and professional. Edgar in Sales and Bryan in Finance made the process seamless. I would recommend Hansel Subaru to anyone one looking for a new or used car. Edgar in Sales and Bryan in Finance made the process seamless. I would recommend Hansel Subaru to anyone one looking for a new or used car. More
This dealership is the best I have ever experienced. Everyone is courteous, knowledgeable, friendly, thorough, and helpful. The waiting area is very comfortable and hospitable. I might say that I even Everyone is courteous, knowledgeable, friendly, thorough, and helpful. The waiting area is very comfortable and hospitable. I might say that I even enjoy having to service my cars. I would and have recommended this particular dealership to my friends. More