Hansel Subaru

I bought my second Outback from Hansel in 2022. Ecause my service experience with my previous Outback was far superior to my experiences with th dealership in Marin. I would describe me as a “ loy Ecause my service experience with my previous Outback was far superior to my experiences with th dealership in Marin. I would describe me as a “ loyal customer”. More

Excellent support from my service team! Joe is on top of this game 👍 The waiting area is warm and comfortable ! Joe is on top of this game 👍 The waiting area is warm and comfortable ! More

Friendly, polite, accommodating personnel. Keep me apprised of how it's going time-wise, and check with and explain to me what needs to be done, if there's more than the usual service maintena Keep me apprised of how it's going time-wise, and check with and explain to me what needs to be done, if there's more than the usual service maintenance. More

staff there is always very personable and helpful. It’s such a good feeling to feel that personal touch that they always manage to reach out with. and it goes without saying that the work they do is s It’s such a good feeling to feel that personal touch that they always manage to reach out with. and it goes without saying that the work they do is super & superb! More

The staff is very nice and professional and the service is always done in a timely manner. Good service overall is always done in a timely manner. Good service overall More

The people I’ve had contact with the past three years have always been very pleasant and very nice have always been very pleasant and very nice More

Ivan was very easy to work with and appreciate his help and follow up. I'm a little stupefied on my battery replacement that was suggested. I had replaced it last year and techs said it was low? Took it and follow up. I'm a little stupefied on my battery replacement that was suggested. I had replaced it last year and techs said it was low? Took it to Les Schwab were battery was bought and still under warranty and battery was great! Was this an upsell tactic? More

I appreciate the staff. They are professional while at the same time able to make you feel welcome. They are professional while at the same time able to make you feel welcome. More

Hansel Subaru has exemplary Customer Care team members! They are the gold standard! They make auto maintenance visits a pleasure! That’s a feat! Thank you to a great team!👍🏻 They are the gold standard! They make auto maintenance visits a pleasure! That’s a feat! Thank you to a great team!👍🏻 More

Everyone was so nice and professional. Edgar in Sales and Bryan in Finance made the process seamless. I would recommend Hansel Subaru to anyone one looking for a new or used car. Edgar in Sales and Bryan in Finance made the process seamless. I would recommend Hansel Subaru to anyone one looking for a new or used car. More