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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
560 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 560 reviews

November 25, 2023

I was very pleased with how Hansel handled our warranty when our transmission failed. I have told many people how great you are and would recommend Hansel to anyone looking to buy a new car. More

by MORRISON_J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
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Nov 30, 2023 -

Hansel Subaru responded

Wow! Thank you for the wonderful review.

November 24, 2023

Good customer service. Keeps customer informed. Accurate at estimating repair waiting time. Hospitable waiting area. More

by CONFORTI.LM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Nov 24, 2023 -

Hansel Subaru responded

That is great to hear. Thank you!

November 24, 2023

People were professional and pleasant. They answered my questions and explained procedures to me, gave excellent time estimates. More

by MIDGELEWIS03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in finance, Adam LaFranchi
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Nov 24, 2023 -

Hansel Subaru responded

It was a pleasure to work with you. Thank you for the great review!

November 23, 2023

Everyone is very nice & professional and always willing to help. I highly recommend them all More

by NSEGURA23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquin, Alina Jordan
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Nov 24, 2023 -

Hansel Subaru responded

Your business is important to us. Thank you!

November 22, 2023

They really care about their service and go out of their way to make sure I am happy. More

by HIKEFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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Nov 24, 2023 -

Hansel Subaru responded

Thank you for taking the time to provide a review. We appreciate you!

November 22, 2023

Everyone I have had contact with so far has been helpful, communicative, and dog friendly! More

by PurpleFrog
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, Nicholas Rescina, Regina Gruber, Joe Turgeon
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Nov 24, 2023 -

Hansel Subaru responded

We are happy to help. Thank you for the 5-star review!

November 19, 2023

Always timely service and friendly staff. Takes care of issues quickly. Great organization and always a good visit More

by JEAN-E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner, Eric Moody
Report | Print
Nov 21, 2023 -

Hansel Subaru responded

Thank you, Jean! Your review means a lot to us.

November 19, 2023

Efficient, communicative, competent, friendly, professional. I appreciate the comfortable waiting area and reliable and strong WiFi. More

by WYLIEPATRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
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Nov 21, 2023 -

Hansel Subaru responded

That is wonderful! Thank you for the 5-star review.

November 19, 2023

I bought my second Outback from Hansel in 2022. Ecause my service experience with my previous Outback was far superior to my experiences with th dealership in Marin. I would describe me as a “ loy More

by BABSARIBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Report | Print
Nov 21, 2023 -

Hansel Subaru responded

Fantastic! Thank you for the kind review and we are happy to hear we are meeting your expectations.

November 18, 2023

Excellent support from my service team! Joe is on top of this game 👍 The waiting area is warm and comfortable ! More

by WARMAN804
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, Joe Turgeon
Report | Print
Nov 24, 2023 -

Hansel Subaru responded

It's always a pleasure to work with you. Thank you!

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