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Hansel Subaru

Santa Rosa, CA

4.7
562 Reviews

2987 Corby Ave

Santa Rosa, CA

95407

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Showing 562 reviews

November 28, 2023

I always appreciate the reception I get when I come in, and the servicing is always completed faster than I expect. I have noticed the communication from the technician about the status of my vehicle is More

by PHILIPPEHOBSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan McGrath
Nov 30, 2023 -

Hansel Subaru responded

Thank you, Philippe! We appreciate hearing from you.

November 28, 2023

Linda and Greg went all out to help make my visit worthwhile. They both went the extra mile for me More

by JMMAHER50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Nov 30, 2023 -

Hansel Subaru responded

Fantastic! Thank you for taking the time to provide your feedback.

November 27, 2023

Wonderful & Happy with my new 2023 EV Solterra Touring! Edgar is the best and I would highly recommend working with him for your next purchase! This is my third purchase through Edgar! Staff is excellent! More

by DELLABRUNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Bruno, Edgar Marroquin, Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
Nov 30, 2023 -

Hansel Subaru responded

This makes us so happy! Thank you for your thoughtful review.

November 27, 2023

Repeatedly made mistakes on our service. Said a had a tire that was low tread when it wasn’t. Said my breaks weee fine, then a well later that they needed replacing. Did not repair items tha More

by RMER124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do t remember the names.
Nov 30, 2023 -

Hansel Subaru responded

Sorry to hear this. I would recommend speaking with the service manager Thanh Lam. It's the best way for you to get your voice heard. Thank you.

November 27, 2023

I am very impressed with the amazing customer service and strong team work at this dealership More

by KALEULTRARUNNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina
Nov 30, 2023 -

Hansel Subaru responded

Thank you for recognizing us, welcome to the Hansel Subaru family!

November 27, 2023

This is the best dealership in town, love my Subaru as well. Always helpful no matter what More

by DEBGUS2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Preston Kapitan, Joe Turgeon
Nov 30, 2023 -

Hansel Subaru responded

We love to hear it! Thank you for taking the time to provide the review. It means a lot to us.

November 26, 2023

They were attentive and caring in solving my car problems. The manager was very good at following up with me. More

by HAROLDBREVIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Nov 30, 2023 -

Hansel Subaru responded

Your business is important to us. Thank you!

November 26, 2023

I never considered driving a Subaru, but my husband thought we should look at them. I am so very happy we bough one! The dealer’s staff have always been very kind and helpful. The price seemed good. More

by LEGGITT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Groth
Nov 30, 2023 -

Hansel Subaru responded

Thank you for the 5-star review and feedback! We appreciate it.

November 25, 2023

Brian was courteous and listened to my concerns. It was nice that they offered an Uber ride since there wasn’t a shuttle driver available. More

by Melissa calvelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
Nov 30, 2023 -

Hansel Subaru responded

We are happy to help. Thank you for choosing Hansel Subaru.

November 25, 2023

Everyone at this dealership has been friendly and informative,the service has been top notch so far. More

by NWP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Bruno, John Groth, Brian Stegner
Nov 30, 2023 -

Hansel Subaru responded

We couldn't be happier to hear you enjoyed your visit. Thank you!

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