Hansel Subaru
Santa Rosa, CA
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In general very good customer service. Staff is friendly, informative,and responsive..Really appreciated the ride to a restarant so we could have lunch while waited for service to be finis Staff is friendly, informative,and responsive..Really appreciated the ride to a restarant so we could have lunch while waited for service to be finished. More
Already did a survey about this service center. Why are we doing this again? They are great and I am so happy to have them a available for me to go to. Why are we doing this again? They are great and I am so happy to have them a available for me to go to. More
Dealers actions disabled my vehicle and forced me to have repairs done there rather than letting me shop around. Poor communication repairs done there rather than letting me shop around. Poor communication More
I've been to better service centers. Some of the people are friendly others not so much. Seems more like an assembly line and I question their attention to details. I get a computerized Some of the people are friendly others not so much. Seems more like an assembly line and I question their attention to details. I get a computerized report but no verbal report. More
I can’t be more pleased with this Subaru dealership. I absolutely love love love my new Subaru and the entire buying process was painless. The service center is equally fabulous. Easy painless process t I absolutely love love love my new Subaru and the entire buying process was painless. The service center is equally fabulous. Easy painless process to arrange service. I am very happy I purchased a Subaru and I am super pleased that I got this dealership so close to my house. Thank you Subaru. More
I always appreciate the reception I get when I come in, and the servicing is always completed faster than I expect. I have noticed the communication from the technician about the status of my vehicle is and the servicing is always completed faster than I expect. I have noticed the communication from the technician about the status of my vehicle is sometimes slow, but that is not true for the actual work being done. More