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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
562 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 562 reviews

December 11, 2023

I scheduled a recall and didn't get it done. Had an oil change I only booked cause I was getting the recall. Haven't heard from Subaru since. More

by KIMSWANSON1210
Recommend Dealer
No
Employees Worked With
Paul I think?
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Jul 05, 2024 -

Hansel Subaru responded

Service will be calling you today. Sorry for the delay.

December 10, 2023

Great job Service people terrific felt like I got a new car. Give me heads up what might need in future super folks More

by ANNGOTTESMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon
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December 10, 2023

Very good at follow up annoyingly good if you actually trying to buy a car or lease. More

by I love Subarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
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December 10, 2023

Great service and good people. Fantastic customer service. The service for my key was fast. More

by LIDIAALKAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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Dec 28, 2023 -

Hansel Subaru responded

Fantastic to hear! Thank you.

December 09, 2023

Friendly, prompt, professional service - staff bends over backwards to keep us informed of progress during visit. More

by PJ_BECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner
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December 09, 2023

I felt comfortable and everyone was helpful. They also explained everything clearly and answered all my questions. More

by VEGAL110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquín , Morgan McGrath
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December 08, 2023

Is this for when I bought the car or for when I had the options purchased installed? More

by VIKKIROB
Recommend Dealer
Yes
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December 08, 2023

The regular maintenance went well. The dealer or its computer keeps sending me messages saying I still need a service which is getting old. More

by ANHERBST
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
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Dec 08, 2023 -

Hansel Subaru responded

Thank you! I have notified your advisor.

December 08, 2023

Friendly, helpful in finding what I wanted, got the car to my house an hour and a half away, shortly after I arrived home. More

by JOHN@ORACLEOAKS.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi
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Dec 08, 2023 -

Hansel Subaru responded

Thank you for choosing Hansel Subaru.

Dec 08, 2023 -

Hansel Subaru responded

Thank you for the wonderful feedback.

December 07, 2023

Helpful, polite, timely service. The waiting room is comfortable and the mechanics always do an excellent job with my Subaru Impreza. More

by GAYLDIECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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