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Hansel Subaru

Santa Rosa, CA

Overview
Reviews
Vehicles
4.7
560 Reviews
Call Dealership (707) 414-6183
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2987 Corby Ave

Santa Rosa, CA

95407

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Showing 560 reviews

December 10, 2023

Very good at follow up annoyingly good if you actually trying to buy a car or lease. More

by I love Subarus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alina Jordan
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December 10, 2023

Great service and good people. Fantastic customer service. The service for my key was fast. More

by LIDIAALKAZAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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Dec 28, 2023 -

Hansel Subaru responded

Fantastic to hear! Thank you.

December 09, 2023

Friendly, prompt, professional service - staff bends over backwards to keep us informed of progress during visit. More

by PJ_BECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner
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December 09, 2023

I felt comfortable and everyone was helpful. They also explained everything clearly and answered all my questions. More

by VEGAL110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Marroquín , Morgan McGrath
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December 08, 2023

Is this for when I bought the car or for when I had the options purchased installed? More

by VIKKIROB
Recommend Dealer
Yes
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December 08, 2023

The regular maintenance went well. The dealer or its computer keeps sending me messages saying I still need a service which is getting old. More

by ANHERBST
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
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Dec 08, 2023 -

Hansel Subaru responded

Thank you! I have notified your advisor.

December 08, 2023

Friendly, helpful in finding what I wanted, got the car to my house an hour and a half away, shortly after I arrived home. More

by JOHN@ORACLEOAKS.NET
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam LaFranchi
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Dec 08, 2023 -

Hansel Subaru responded

Thank you for choosing Hansel Subaru.

Dec 08, 2023 -

Hansel Subaru responded

Thank you for the wonderful feedback.

December 07, 2023

Helpful, polite, timely service. The waiting room is comfortable and the mechanics always do an excellent job with my Subaru Impreza. More

by GAYLDIECKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Turgeon, Morgan McGrath, Brian Stegner, Eric Moody
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December 07, 2023

I had a great experience here with Nick. He was so fun, honest and positive. I found a cheaper price online for what they originally quoted and they not only matched it, but gave me an even More

by Jennifer Rae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Rescina
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December 06, 2023

Great service,friendly customer service. very happy to get all my questions answered quickly and accurate More

by ROCOLLORAFI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Stegner
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Dec 06, 2023 -

Hansel Subaru responded

Thank you for letting us know that we have met your expectations.

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