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Hansel BMW of Santa Rosa
Santa Rosa, CA
565 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Latest Reviews
October 01, 2024
The beginning of the end was with a part that I was told
would ". . . be here tomorrow." It wasn't. Again and again. It went downhill from there, with varying "truths." Then it was time for the annual s
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by irishgin
Employees Worked With
Service intake
February 23, 2024
Service person, was on top of the necessary repairs and
services under the Warrantee. Very smart and friendly..
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by BERNARDPALK
Verified Customer
Verified Customer
Employees Worked With
Andrew Wood
February 22, 2024
Competent, on-time service with thorough explanation of
service tech’s view of vehicle, efficient and thoroughly detailed pre and post-service plan of operation by service manager. Facility is clean, well
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by wasserja
Verified Customer
Verified Customer
Employees Worked With
Michael Allen
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