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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
565 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 565 reviews

January 13, 2024

I'm not an easy person and we've had several issues with this car and y'all had my car for a very long time, and Mike listened to me. He deals with me very well, and he took care of it hopefully will know f More

by HEALINGWITHASHRAYA
Recommend Dealer
Yes
Employees Worked With
Always Michael
Jan 15, 2024 -

Hansel BMW of Santa Rosa responded

Thank you for your patience while we worked through it. We appreciate you!

January 13, 2024

Accommodating. Kept me informed. Santa even visited. Comfortable. Good coffee. Great service. Love the place More

by Linda
Recommend Dealer
Yes
Employees Worked With
Greg?
Jan 15, 2024 -

Hansel BMW of Santa Rosa responded

Thank you for making us smile. We appreciate your business!

January 13, 2024

They all made me feel good about doing business. They helped me. Thanks. I would recommend anyone to the dealership. More

by Taylorkeith554
Recommend Dealer
Yes
Employees Worked With
Ernie and Justin
Jan 15, 2024 -

Hansel BMW of Santa Rosa responded

It is wonderful to hear we have met your expectations. Thank you!

January 13, 2024

I had a collision repair and maintenance both. All went well I was kept informed and all done in a timely manor More

by LIZBETH.HAMLIN
Recommend Dealer
Yes
Employees Worked With
Great
Jan 15, 2024 -

Hansel BMW of Santa Rosa responded

We appreciate your review and will be sure to share your kind feedback with the Collision Team!

January 13, 2024

Both associates were helpful and made my purchase smooth and easy I did not feel pressured and I felt they gave me a fair trade in value for my used Fiat. More

by CHARLESLANOBUCKLIN
Recommend Dealer
Yes
Employees Worked With
Victor Love and John Groth
Jan 15, 2024 -

Hansel BMW of Santa Rosa responded

Thank you for sharing your purchase experience with us!

January 13, 2024

It was fine. They were helpful. The guy who drove my car up when it was done was especially nice. More

by KLBREHM
Recommend Dealer
Yes
Jan 15, 2024 -

Hansel BMW of Santa Rosa responded

Thank you for sharing your experience with us.

January 13, 2024

Everyone was very courteous. Liz made sure my needs were met in a timely manner very proffesional and explained everything about my car well. More

by SCDOZA
Recommend Dealer
Yes
Employees Worked With
Liz
Jan 15, 2024 -

Hansel BMW of Santa Rosa responded

I'll be sure to share this with your advisor, Liz. Thank you!

January 13, 2024

Good It was fine No deal Stop texting me Have a goodnight bye bye No More

by CRUIZ071385
Recommend Dealer
Yes
Employees Worked With
Service
Jan 24, 2024 -

Hansel BMW of Santa Rosa responded

Thank you.

January 13, 2024

Every body there makes you feel comfortable when buying a car they are not pushy More

by Randydunn41
Recommend Dealer
Yes
Employees Worked With
Nick
Jan 18, 2024 -

Hansel BMW of Santa Rosa responded

It was our pleasure to work with you. Thank you!

January 13, 2024

Faris stayed on top of the order from the time I put down the deposit right through delivery a few months later. He was helpful, accommodating, and friendly. More

by BMW8
Recommend Dealer
Yes
Employees Worked With
Faris Geith
Jan 18, 2024 -

Hansel BMW of Santa Rosa responded

It's great to hear Faris met your expectations. Thank you!

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