Hansel BMW of Santa Rosa

Excellent. Everyone courteous and helpful. I liked the video. It helped me to know what was going on & with tires Everyone courteous and helpful. I liked the video. It helped me to know what was going on & with tires More

Very Professional. Very Good at explaining everything to me. Jason helped me and deserves 6 Stars. Very Happy with the whole experience.. Very Good at explaining everything to me. Jason helped me and deserves 6 Stars. Very Happy with the whole experience.. More

We had an excellent experience and our salesman was great; people stayed late for us to complete the purchase great; people stayed late for us to complete the purchase More

Isamar helped me as much as she could. Informed me with helpful information. Isamar made sure i was satisfied. Informed me with helpful information. Isamar made sure i was satisfied. More

Nick was very good about explaining the car that I ended up getting and Brian was very good about signing all the paperwork. They were both excellent. I had a great experience with the dealership. I didn't up getting and Brian was very good about signing all the paperwork. They were both excellent. I had a great experience with the dealership. I didn't feel like I was being pressured into buying a car. I would definitely recommend Subaru to anyone More

Generally, I have had good or better experiences with the service department. A few times they have been slow to repair issues, up to a week or more. service department. A few times they have been slow to repair issues, up to a week or more. More

friendly, they give you confidence and help you choose a good car I liked that they are transparent and honest, they do not seek to take advantage of the customer by forcing them to buy what they do not kno good car I liked that they are transparent and honest, they do not seek to take advantage of the customer by forcing them to buy what they do not know More

I am impressed. Good service people are always pleasant to deal with. I love you Good service people are always pleasant to deal with. I love you More

My advisor Sean O'Neill was fantastic! He was extremely patient, friendly and welcoming. He helped me choose between two options and went out of his way to make sure all of my questions we He was extremely patient, friendly and welcoming. He helped me choose between two options and went out of his way to make sure all of my questions were answered and I felt great about my purchase. I so appreciate his willingness to stay after closing time to make sure I was taken care of. Thank you so much, Sean! I love my new car! More

Friendly knowledgeable and got my a fair price. Only criticism was how long it took to wait to get the deal completed with the financial department Only criticism was how long it took to wait to get the deal completed with the financial department More