Hansel BMW of Santa Rosa

It was easy and quick to drop off and pick up my car. The texts were helpful The texts were helpful More

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Very good. Nice place to wait. Good experience. Don was courteous and explained everything very well. Nice place to wait. Good experience. Don was courteous and explained everything very well. More

He was extremely educated, professional, friendly and made the process very seemless and smootj Fantastic made the process very seemless and smootj Fantastic More

Very good at what they do. Courteous and thoughtful They found the best financing and we like the interest rate Courteous and thoughtful They found the best financing and we like the interest rate More

Faris was attentive, knowledgeable and professional. Dealership itself was clean and the coffee was good. Dealership itself was clean and the coffee was good. More

Michael was very communicative, helpful and one out of his way on multiple occasions to provide the best service. I definitely would recommend him to anybody looking to do business with Hansel Volkswagen. his way on multiple occasions to provide the best service. I definitely would recommend him to anybody looking to do business with Hansel Volkswagen. More

Everyone was professional and friendly. No hard sell. Faris kept me informed from the moment of my reservation to delivery six months later. He helped me set up the car and made the deliver No hard sell. Faris kept me informed from the moment of my reservation to delivery six months later. He helped me set up the car and made the delivery very smooth. Raj was a pro with the paperwork. More

It was an adjustment that should have been avoided had the service guy correctly adjusted the future scheduled maintenance on my car. It was annoying to have come back and forth 3 times for it. the service guy correctly adjusted the future scheduled maintenance on my car. It was annoying to have come back and forth 3 times for it. More

Brought my car in for second time with an appointment and they were unable to fix the problem. Wasted many hours of my time. they were unable to fix the problem. Wasted many hours of my time. More