Hansel BMW of Santa Rosa

Mike was amazing! !!!! Professional and great customer service!!!! Will go back because of your Manager and Mike! !!!! Professional and great customer service!!!! Will go back because of your Manager and Mike! More

Great customer service in a timely fashion. Thank you. if I need any work done to my vehicle I will definitely bring it back to you guys. Thank you. if I need any work done to my vehicle I will definitely bring it back to you guys. More

Great customer service. Excellent communication throughout the service process. Greg in the service department, in particular, was very courteous and helpful. Excellent communication throughout the service process. Greg in the service department, in particular, was very courteous and helpful. More

We were treated great by there whole staff service always took great care of our BMW took great care of our BMW More

Always helpful and professional…besides Jason, who took good care of me, I would also like to commend Faris, at the same dealership who sold us the X2…he did an excellent job as well good care of me, I would also like to commend Faris, at the same dealership who sold us the X2…he did an excellent job as well More

When I take my car in for service the advisors are courteous and fast..they do a great job...great experience. courteous and fast..they do a great job...great experience. More

Outstanding service department. The service staff was very accommodating and they serviced our vehicle quickly. The service staff was very accommodating and they serviced our vehicle quickly. More

Services are excellent. I am disappointed with very poor trade in of my car. I was expecting closer Kelly Book Value. I am disappointed with very poor trade in of my car. I was expecting closer Kelly Book Value. More

Great to work with always attentive and very pleasant…. Look forward to all my visits! Look forward to all my visits! More

Great people just took a long time and no loaner car was available so we were stuck there much of the day. They did call an Uber for us to get lunch which was nice. available so we were stuck there much of the day. They did call an Uber for us to get lunch which was nice. More