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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
565 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 565 reviews

August 04, 2022

Thank you for taking good care of my vehicle every time! Excellent customer service. I appreciate it :-) More

by CCCPGIRL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg
August 02, 2022

Using this dealership for a routine service was easy and fit my schedule. The staff was polite, friendly and very knowledgeable. The waiting area was clean and comfortable which made the wait not so bad. More

by BLKCATS99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
July 31, 2022

Responsive open honest capable friendly CMB competent thorough reasonable fair thorough thoughtful active upscale gregarious More

by LANGANJORDAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
July 31, 2022

Michael T. Allen in the Service Department is always friendly, professional, cost-conscious, and reliable. More

by jeremyo0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael T. Allen
July 31, 2022

Nick Rescina was extremely helpful when I was deciding which car to purchase. He is very professional, knowledgeable, patient and courteous. Scott in finance was also very helpful. Great staff! More

by THERESAORDONEZ58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Rescina, Reid Brownlie
July 31, 2022

This dealership is in a good location and the workers there are really nice and easy to work with More

by JVERECK18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Brownlie
July 31, 2022

Called to schedule 10,000 mile service on Monday afternoon, service department gave me an appointment for the next morning. Work was completed in less than 2 hours. Service department staff member More

by AFVET65269
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department Staff.
July 31, 2022

Dan McDonnell was a pleasure to work with and kept me informed from order to delivery. More

by SFLATER11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan McDonnell, Reid Brownlie
July 30, 2022

They are the best, most helpful staff and friendly great costumer service I really recommend More

by OROZCOSAMUEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, Henry, Kia, Reid Brownlie
Aug 01, 2022 -

OROZCOSAMUEL responded

Yes

July 30, 2022

Always excellent service and really nice people. When it comes to service on my 1990 525i, Hansel stands behind its work. Awaiting delivery of my new 530e. More

by stewartrhoda3
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
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