Hansel BMW of Santa Rosa

Bought several cars from this dealership I feel like they try to make it right try to make it right More

I would like to thank Sylvia from the service department Hansel bmw Santa Rosa who helped me service my car with a loaner to drive while it was being worked on. Everything was amazing, even the loaner! The Hansel bmw Santa Rosa who helped me service my car with a loaner to drive while it was being worked on. Everything was amazing, even the loaner! The prices were also very good and fair. I have had nightmarish experiences at the concord bmw dealership so this was such a relief. I also had a wonderful experience dropping off my car on Saturday at the sales department with a young man with glasses, I don’t remember his name but I would like to thank him as well. I would also like to thank the great mechanics for taking care of my car. I fell in love with the new 330i with m package which is what they have me to use as a loaner! Incredible car! Thank you Hansel bmw and Sylvia for your incredible service! More

Difficult to conact by phone; lengthy waits for service. NIce, friendly people; Need more instruction to operate car NIce, friendly people; Need more instruction to operate car More

Good prices, good stock of motorcycles. Very knowledgeable, friendly, helpful employees. Overall great experience from start to finish! Very knowledgeable, friendly, helpful employees. Overall great experience from start to finish! More

Mike was very helpful - thanks for being through it was good service for my car good service for my car More

Mike Allan, in the service department, is an absolute gem! He is very professional, always greets me with a smile, is very attentive & makes sure that my car is taken care of. I can always depend on Mike gem! He is very professional, always greets me with a smile, is very attentive & makes sure that my car is taken care of. I can always depend on Mike if there are any issues with my car and he takes the time to actually talk to me about it. No matter where I get my BMW I will always bring it to Santa Rosa Hansel BMW for service and the reason why....is because of Mike Allen. Thank you, Mike! More

Fue súper vien me isieron sentir en familia Cristian es un vendedor muy amable muy repetoso gracias cristian un vendedor muy amable muy repetoso gracias cristian More

Friendly, informative, no BS as I asked for none. Offered up sell but not pressured. What a relief. Offered up sell but not pressured. What a relief. More

Mike Allen helped be with service, and was, as always, helpful, knowledgeable, and efficient. He helped me to get timely service on my BMW. helpful, knowledgeable, and efficient. He helped me to get timely service on my BMW. More

I got an appointment quickly, my car was serviced and returned at the time promised. returned at the time promised. More