Hansel BMW of Santa Rosa

Mike in service is amazing. Professional. Does what he says he is going to do. Professional. Does what he says he is going to do. More

Came in for annual service, they had me done in less than 1 hour. Courteous and efficient! 1 hour. Courteous and efficient! More

The communication was on point. Faris and Cristian responded quickly and professionally through every step. Faris and Cristian responded quickly and professionally through every step. More

Outstanding help (and autos) from Dan, Faras, and David. A great dealership. Thank you very much! A great dealership. Thank you very much! More

Great service and communication - took care of our old 20 year old 325 and was satisfied year old 325 and was satisfied More

Love Hansel BMW. Faris always makes time for us, is super knowledgeable and a pleasure to spend time with! Faris always makes time for us, is super knowledgeable and a pleasure to spend time with! More

Andrew was extremely helpful as our sales person and we appreciated his great follow up. appreciated his great follow up. More

2020 BMW X5, Individual BMW lease return purchase We highly recommend this dealership based on our experience. highly recommend this dealership based on our experience. More

Faris Gheith was so wonderful to work with! He texted updates letting me know my i4 was on it's way and then when it arrived. He was patient about showing me how things work in my car and alwa He texted updates letting me know my i4 was on it's way and then when it arrived. He was patient about showing me how things work in my car and always has a smile on his face. Our experience at Hansel has been a solid 10! More

Faris Gheith is the salesperson to connect with if you want professional attention to detail delivered with a personal touch. Easy to talk with and he answers all your questions. We bought our I4 from him want professional attention to detail delivered with a personal touch. Easy to talk with and he answers all your questions. We bought our I4 from him about 8 months ago. Production and delivery took awhile but Faris kept us updated and even sent a little video of our new car being delivered to Hansel BMW. We picked it up yesterday! My wife could not be happier. Thanks Faris! More