Hansel BMW of Santa Rosa

Jason Zapadinsky, Mike Allen and David Montenegro were super kind and helpful. They squeezed me in for an oil change and matched a competitor’s offer, made the whole process smooth. super kind and helpful. They squeezed me in for an oil change and matched a competitor’s offer, made the whole process smooth. More

Every process is professional and the staff is polite. The environment is also very comfortable. The environment is also very comfortable. More

Dan McDonnell was very knowledgeable and helpful. He worked through several of my questions and resolved a couple of issues in the sale that could have been obstacles to my purchase. He has also be He worked through several of my questions and resolved a couple of issues in the sale that could have been obstacles to my purchase. He has also been quick to respond to my post-sale questions about some of the features I needed help understanding. More

I drive to Santa Rosa from Davis (~ 1:45 hours) for servicing because they do such a good job here compared to closer options. Everything about their servicing is perfect. servicing because they do such a good job here compared to closer options. Everything about their servicing is perfect. More

Great experience, not pushed, which I really appreciate, stayed within range of what I wanted to pay and type of car looking for. Likewise, all employees were very friendly and professional. Nick, also too stayed within range of what I wanted to pay and type of car looking for. Likewise, all employees were very friendly and professional. Nick, also took care of me, by bringing cars to look at and placing them in a covered area, I have health issues with sun. A great guy looking out for my needs! More

I had purchased a car from an outside dealer and got a bad deal. Needing a new motor Jason went above and beyond. I will definitely be a returning customer. Thanks Jason bad deal. Needing a new motor Jason went above and beyond. I will definitely be a returning customer. Thanks Jason More

Was a fantastic experience. I couldn't have asked anything more from Gage, my salesperson. I couldn't have asked anything more from Gage, my salesperson. More

Everyone we dealt with was professional and friendly. I especially appreciated the quick responses to my inquiries. I especially appreciated the quick responses to my inquiries. More

No contactless interaction. All excellent. x x x x x x x x x x x x x All excellent. x x x x x x x x x x x x x More

Wonderful to work with. Great service and extremely helpful. Knowledgeable very accommodating. Extremely patient when I couldn’t decide which car to buy. Great service and extremely helpful. Knowledgeable very accommodating. Extremely patient when I couldn’t decide which car to buy. More