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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
565 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 565 reviews

June 11, 2023

Our salesman was attentive and incredibly knowledgeable about the vehicles we were looking at. They went out of their way to locate our daughter a gently used vehicle, her first car while I was in the pro More

by REDWOODMERC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, Sean O'Niell
Jun 13, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for taking the time to share your experience. We appreciated the opportunity to work with you and your family!

June 10, 2023

Faris was great at every step of the way! he helped me consider all options, was responsive every day and ultimately gave me a fair price on the car! More

by TKNAPP1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, Faris Gheith
Jun 13, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the great review. We appreciate your business and we are happy to have exceeded your expectations.

June 09, 2023

Technician and service manager stayed in contact. Loaner vehicle was excellent too. Everything on time. More

by HORNACK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Jun 13, 2023 -

Hansel BMW of Santa Rosa responded

This makes us all so happy! Thank you for the great review. We appreciate it.

June 08, 2023

Mike Allen was prompt and courteous. He answered any questions that were asked regarding my vehicle’s service. More

by PRESAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allan
June 08, 2023

Purchased a BMW 335IS almost 3 weeks ago. It is since been giving me problems and is leaking oil, condensate, coolant, and now possible windshield fluid. A weird smell is also coming out of m More

by CPELLETIER_123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wood, Kiavosh Afra
June 08, 2023

The staff was helpful and the transaction went smoothly. There were no issues with my new tires. More

by NOAHREEVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the sales team
June 07, 2023

Had a great experience with everyone we worked with, they all helped make it easy to purchase our new car! More

by MUGGS0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel McDonnell, Faris Gheith, Miguel Anguiano, Sean O'Niell
June 07, 2023

My experience with Hansel BMW was what a buyer hopes for- no xxxxxxxx, no rush, no pressure. They were professional throughout the purchase. Would recommend 👌 More

by KLMALPUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
June 07, 2023

Service was performed quickly and car returned spotless … I’m still impressed after 7 years of BMW ownership More

by SonomaScott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael in service
June 04, 2023

We had a great experience. Isamar Rios and the rest of the team made it fun and fairly easy. More

by DHWATKINS
Recommend Dealer
Yes
Employees Worked With
Isamar Rios, Victor, Kiavosh Afra
Jun 07, 2023 -

Hansel BMW of Santa Rosa responded

That's wonderful. Thank you for taking the time to give us a 5-Star Review.

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