Back

Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
565 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

Directions

By Type

Showing 565 reviews

June 23, 2023

While a small service department they showed exceptional ability to solve my issue. I highly recommend their service department. More

by Willy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Anguiano
Jun 27, 2023 -

Hansel BMW of Santa Rosa responded

Thank you Willy!

June 23, 2023

Friendly service, updated information to follow up service status like the video information, comfortable waiting room More

by WESDAD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service department
Jun 27, 2023 -

Hansel BMW of Santa Rosa responded

Your review helps us improve. Thank you!

June 22, 2023

Very friendly and easy to work with. Helped with the process. Made it seamless. Thanks More

by ROBERT.BALCHUNAS
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Raj Balakrishnan, David Berbiglia, Faris Gheith
Jun 27, 2023 -

Hansel BMW of Santa Rosa responded

We love a seamless and transparent process. Thank you for the great review.

June 22, 2023

They helped us find a car that was in our budget, but exceeded our expectations in quality More

by LANNIE0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, Cristian Gonzalez-Silva
Jun 27, 2023 -

Hansel BMW of Santa Rosa responded

Wishing you years of enjoyment in your BMW. Thank you for the review!

June 14, 2023

Always courteous and attentive. Easy to work with, and helpful with my schedule. Great service More

by KSULLIVAN6
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Service
Jun 19, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for your feedback!

June 14, 2023

Work was easily scheduled, service staff was very friendly and professional, job was completed on time More

by TWEST11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in Service Department
Jun 19, 2023 -

Hansel BMW of Santa Rosa responded

Fantastic! Thank you.

June 14, 2023

The service team went over and beyond to get my car in compliance for smog. Lobbied with the service reps to get some financial relief after the 10year warranty had run out and over all did a fantastic jo More

by sresenault22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Rivera-Larque
Jun 27, 2023 -

Hansel BMW of Santa Rosa responded

Thank you. When you are happy, we are happy.

June 13, 2023

They are always very helpful and kind, I loved the video I got sent from the mechanic More

by MUCHA.ASHLEY
Recommend Dealer
Yes
Jun 13, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the wonderful feedback. I'll be sure to share it with the service team.

June 13, 2023

I was very pleased with the help I received at the time of sale. Also there was a very nice person who answered questions for me when I brought my car back later for its lux care. Great job! More

by BROWNING.JUDY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam, Gage Stephens
Jun 19, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the awesome review. We appreciate it!

June 12, 2023

Professional and knowledgeable, patient as I evaluated the opportunity. X x x x x x x x x x c c c c c c c c c More

by ALEXANDERPDOBBIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
Jun 13, 2023 -

Hansel BMW of Santa Rosa responded

That's awesome! Thank you for the 5-Star review. We appreciate the opportunity.

...
41
...