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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
565 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 565 reviews

July 09, 2023

Always fast, friendly and efficient service. An added plus is my car is clean when I pick it up. Hansel BMW is the best which is why I am a loyal customer. More

by RGARYW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hartnet, mgr, Greg in service., Daniel McDonnell, David Berbiglia
Jul 10, 2023 -

Hansel BMW of Santa Rosa responded

It's great to hear we are meeting your expectations. Thank you!

July 06, 2023

Mike Allen's excellent service inspires confidence in continuing to have Hansel BMW meet our transportation needs. More

by richardklekman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allen
July 05, 2023

I always feel confident that Mike Allen and his team mates will take proper care of my BMW. From annual services to warranty repairs I have always felt that the problems that I described to Mike were w More

by MickeyK
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allen
July 04, 2023

Great service from drop off, arranged transport for me to get home, had transport pick me up and car finished as promised! More

by Margie.bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department!
Jul 05, 2023 -

Hansel BMW of Santa Rosa responded

That's the way it should be! Thank you for the review.

July 04, 2023

They completed the service and also washed the car before it was returned! Very nice! More

by PGWALTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riviera Larque
Jul 05, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for expressing your confidence in us.

July 03, 2023

Gage Stephens was a huge help, and I will recommend you guys highly. The BMW EV was too large, most current EVs are too large for my needs. With Mr. Stephens' help, we identified a 2020 Chevy Bolt which is More

by ERICDIN5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gage Stephens, Miguel Anguiano
Jul 05, 2023 -

Hansel BMW of Santa Rosa responded

We happy to help anytime! Thank you for the 5 Star review.

July 01, 2023

Thank you for the efficient and friendly visit , and always love leaving with a clean car😁💖 More

by OZZY49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 05, 2023 -

Hansel BMW of Santa Rosa responded

You are welcome! Thank you.

July 01, 2023

Always treated great by my favorite employees. They make me feel welcomed. They’re professional and fun! Hard to come by these days with other companies. More

by daleandro33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Montenegro. And Liz (last name unknown)
Jul 05, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for letting us know that your expectations were met. We appreciate you and your business.

June 29, 2023

The whole team is informational and sincere when you’re looking for the right driving machine. David , Farris and Shawn were all very professional and show real concern for your purchase. Thanks guys. See More

by KELVINPARKER100
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn store manager , David Berbiglia, Faris Gheith
Jul 05, 2023 -

Hansel BMW of Santa Rosa responded

We appreciate your feedback. It's how we improve to meet your needs. Thank you!

June 29, 2023

The Service Department manager was professional and efficient. He me informed of all service provided More

by KCRIVERS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 05, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for taking the time to leave us a 5-star review.

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