Hansel BMW of Santa Rosa

Very satisfied that the service was done successfully and in a timely manner. I appreciated having a courtesy car while the service was being done. in a timely manner. I appreciated having a courtesy car while the service was being done. More

They were amazing. Not only did they change my oil, there were able to mount and balance my new tires. I originally went in because my wheel lock was stripped and I nee Not only did they change my oil, there were able to mount and balance my new tires. I originally went in because my wheel lock was stripped and I needed them to get them off so I could change have the tires changed. More

The Hansel BMW dealership provides consistently good service, the staff are always friendly, knowledgeable, and courteous. service, the staff are always friendly, knowledgeable, and courteous. More

Check in was quick. Attendant was polite. Waiting area and bathroom was clean with good comfortable seating Attendant was polite. Waiting area and bathroom was clean with good comfortable seating More

Great. Just wish there weee more courtesy cars available when booking maintenance etc but other than that Just wish there weee more courtesy cars available when booking maintenance etc but other than that More

Professional service, knowledgeable service managers. Had my vehicle serviced and repaired on time. Scheduling service was easy. Had my vehicle serviced and repaired on time. Scheduling service was easy. More

Service guy is very knowledgeable and very Friendly above all very professional He knows how to treat customers very Prompt and efficient above all very professional He knows how to treat customers very Prompt and efficient More

The Sales Department is efficient, friendly, and honest. The Service Department is likewise with trained and dedicated technicians and mechanics to handle BMW automotive issues. Both departments receive my The Service Department is likewise with trained and dedicated technicians and mechanics to handle BMW automotive issues. Both departments receive my highest recommendations as does the dealership as a whole. More