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Hansel BMW of Santa Rosa

Santa Rosa, CA

Overview
Reviews
Vehicles
4.8
567 Reviews
Call Dealership (707) 766-0505
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2925 Corby Ave

Santa Rosa, CA

95407

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Showing 567 reviews

August 23, 2023

Very happy with this dealer/service department. Car is always repaired perfectly and on time. Liz the assistant service manager has been awesome, very customer service oriented! More

by gordon.nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in Service
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Aug 25, 2023 -

Hansel BMW of Santa Rosa responded

Thank you Gordon! We are happy to help.

August 23, 2023

The dealership and service department have given us great service thru the years we have done business with them More

by MBSCHUCHARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Berbiglia
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Aug 25, 2023 -

Hansel BMW of Santa Rosa responded

Wonderful to hear. Thank you for taking the time to provide a review!

August 23, 2023

Awesome people great service. Always on time.great shuttle provider. Mike is a great guy to work with. Highly recommended. More

by awojciuk
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike T Allen.
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Aug 25, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the 5 Star review!

August 23, 2023

Liz is the best! ! She’s my go to service manager!! I will always seek her out first!! More

by JHUNTER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
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Aug 25, 2023 -

Hansel BMW of Santa Rosa responded

Great to hear you are taken care of by Liz. She's the best! Thank you for the review.

August 22, 2023

Responsive and most of delays were related to slow computer and printers. System might need an upgrade. More

by HS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service department.
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Aug 25, 2023 -

Hansel BMW of Santa Rosa responded

Sorry to hear our system was slow on the day you came in, happy to hear you were taken care of.

August 22, 2023

A pleasure to do business with everyone to whom I interacted with while leasing the car More

by SLSRETIRED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, Faris Gheith
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Aug 25, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the great review!

August 21, 2023

I have been a client of Hansel BMW since they took over from Veale, David Berbiglia is outstanding and I have watched grow to the leader he is today. Aaron McCann was also great. Also David Montenegro and More

by ANDGAL.CHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Mc Cann five stars, Andrew Wood, David Berbiglia
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Aug 25, 2023 -

Hansel BMW of Santa Rosa responded

Your comments mean a lot to us, as does your business and dedication the Hansel BMW. Thank you.

August 20, 2023

Very nice, professional staff. I was a pleasure working with the sales staff and finance manager. More

by STEVE@PASADIS.COM
Recommend Dealer
Yes
Employees Worked With
Javier Mateos , David Berbiglia, Sean O'Niell
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August 20, 2023

Great service Very helpful Friendly Great price Great selection Wonderful salespeople Recommend John Groth Quick service More

by BEARE8
Recommend Dealer
Yes
Employees Worked With
John Groth
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August 19, 2023

The level of service was top notch, felt laid back. Loved being able to get all my needs taken care of at once. More

by MARINA022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone at the service Dept
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