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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
566 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 566 reviews

September 07, 2023

Always been treated well and satisfied with all service and repair work for entire time of vehicle ownership More

by dan@winecountrycases.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in service dept
Sep 07, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for sharing your experience with us!

September 07, 2023

Liz is the best. She is professional and thorough and treats clients with respect and honesty. More

by JOHN.DEMARAST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz
Sep 07, 2023 -

Hansel BMW of Santa Rosa responded

We couldn't agree more! Thank you.

September 07, 2023

Great people at this BMW Dealership. Always recognize me and are extremely helpful and knowledgeable. Feel I can really rely on them. More

by cars600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David & Mike Allen, service & Joe, service, Andrew Wood, Faris Gheith, Gage Stephens, Javier Mateos
Sep 07, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the 5 Star review. It means a great deal to us!

September 06, 2023

Good service, completed even more quickly than promised, service advisor knew her stuff and was very helpful. More

by SHINCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one from sales or mgmt
Sep 07, 2023 -

Hansel BMW of Santa Rosa responded

We love to hear this! Thank you for trusting us with servicing your BMW.

September 06, 2023

Good service Not to much pressure Pleasant people This is too long of an answer More

by WILSONLYNNJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Sep 06, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for your review. We appreciate your feedback and your business. It means a lot.

September 04, 2023

Easy and enjoyable It was a very easy very enjoyable experience as always And fast More

by KILEELOCKWOOD
Recommend Dealer
Yes
Sep 04, 2023 -

Hansel BMW of Santa Rosa responded

Wonderful to hear it was easy and enjoyable. Thank you!

September 04, 2023

Victor Love was super helpful and made the whole process so easy. Would highly recommend. More

by Marie Lupo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Love
Sep 04, 2023 -

Hansel BMW of Santa Rosa responded

It's always great to hear Victor took good care of you! Thank you.

September 04, 2023

Hansel BMW and the service and sales team are fantastic. We always appreciate how attentive and detail oriented they are with us and our vehicles. More

by DAVE D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faris Gheith
Sep 05, 2023 -

Hansel BMW of Santa Rosa responded

Thank you David!

September 03, 2023

Clean, great people, fair pricing and minimal haggling. Best buying experience in years. Even used car manager gave me what he said for my car without liwballing More

by MARVZWERIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faris Gheith, Kiavosh Afra
Sep 04, 2023 -

Hansel BMW of Santa Rosa responded

We appreciate your business! Thank you.

September 03, 2023

Helpful and understanding of customer needs. Also very responsive to inquiries by the customer. Great. Service overall More

by TIGZ011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, Gage Stephens
Sep 04, 2023 -

Hansel BMW of Santa Rosa responded

Great to hear this! Thank you.

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