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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
566 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 566 reviews

October 19, 2023

Always efficient, fast, and great customer service. Better than any other dealership I’ve experienced. More

by Lynda Nugent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allen. Front desk. Very helpful
Oct 23, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the nice review. We appreciate you taking the time to provide feedback.

October 19, 2023

The service Abel Garcia is very professional and experience with BMW is very nice. Thanks More

by FABIAN96_SK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abel García , David Berbiglia
Oct 23, 2023 -

Hansel BMW of Santa Rosa responded

We're happy to hear Abel exceeded your expectations. Thank you!

October 18, 2023

Good to work with, kept it simple and pleasant. I would be happy to work with them again. More

by BEVWILKERSONPT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wood, Gage Stephens, Miguel Anguiano, Aaron McCann
Oct 24, 2023 -

Hansel BMW of Santa Rosa responded

It was a pleasure working with you! Thank you for the 5-star review.

October 18, 2023

Great place to shop and research a new car. Never felt pressured Faris wanted to make sure I was comfortable with the sales process throughout. Told him the models I was comparing the iX M60 to More

by ALOHA.DUFFS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, Faris Gheith
Oct 24, 2023 -

Hansel BMW of Santa Rosa responded

I'll be sure to share your sentiments with our team. Thank you!

October 18, 2023

Everyone at the Hansel service center was very helpful and friendly. I will be using Hansel for all servicing of my Subaru Crosstrek. Thank you! More

by KYOUNG6396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan in Service
Oct 24, 2023 -

Hansel BMW of Santa Rosa responded

That's wonderful. Thank you for taking the time to provide a review.

October 14, 2023

Hansel BMW WAS GREAT TO WORK WITH! ! I didn’t start out wanting a BMW but after I looked at several other brands, I ended up At Hansel BMW, and they helped me find exactly the car. I d More

by LINDALFERREIRA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raj, Faris Gheith, Gage Stephens, Miguel Anguiano
Oct 24, 2023 -

Hansel BMW of Santa Rosa responded

This makes us happy to know you love your car! Thank you for choosing Hansel BMW of Santa Rosa.

October 13, 2023

Everyone was friendly and accommodating. There was a problem with communication in the service scheduling, but it was resolved to my satisfaction More

by FREDBALD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Oct 17, 2023 -

Hansel BMW of Santa Rosa responded

Great to hear all was resolved. Thank you!

October 12, 2023

Service manager was the best, very professional and helpful!! Even I ran out of gas in the parking lot at the dealership and service manager and supervisor in the shop put the gas! Best service experie More

by baljit.singh1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
Oct 17, 2023 -

Hansel BMW of Santa Rosa responded

We are always happy to help. Thank you!

October 09, 2023

They were very nice and considerate, they helped me pick my dream car without pressuring me into anything as a first time car buyer More

by MAKAILIB020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse in acura
Oct 09, 2023 -

Hansel BMW of Santa Rosa responded

That is great to hear! Thank you.

October 08, 2023

Our seven year old BMW is doing well with everything in good working order. Credit to Hansel BMW service. We wouldn’t trust it to go anywhere else. More

by pschaefer7
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haven’t worked with any of these people
Oct 09, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for your confidence in us!

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