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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
566 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 566 reviews

November 02, 2023

This is an impressive dealership with a great staff, and service department. The inventory is quite amazing. More

by S_CHURCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

Fantastic! Thank you for the wonderful review.

November 02, 2023

Excellent service,feelt comfortable and care thanks for treating as valued customer clean facilities and comfortable More

by AFTABCHOWDHURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike at service
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

Your review means a great deal to us. Thank you!

November 02, 2023

Mike is Awesome! Jason is also Awesome! Service department is fantastic!!! Would recommend very highly More

by JPRESTON5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike and Jason
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

Your review does not go unnoticed. Thank you!

November 02, 2023

No Things went as promised and car is running well I really hate surveys Goodbye More

by Vicki17
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

Thank you, Vicki!

November 02, 2023

People are awesome there. Very helpful and did all they could to help me get my first.new car. Experience was very comfortable in the office. Can’t say enough about the two me More

by CARLALANE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom ,John and Preston ??
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

Wow, that made our day! Thank you for taking the time to let us all know how we did.

November 02, 2023

Part was ordered. Arrived , informed and scheduled for repair. Timely and professionally done by the scheduler and my service contact mike. More

by geoffjbywater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department- Mike.
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

Awesome! Thank you.

November 01, 2023

They bent over backwards to get me the car that I really wanted. I got a huge smile on my face every time I get in my car More

by LINDALFERREIRA
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Raj, Faris Gheith
Nov 01, 2023 -

Hansel BMW of Santa Rosa responded

That's great! We love to hear you are enjoying your new BMW. Thank you for taking the time to provide a 5-Star review.

November 01, 2023

I have had such great service at Hansel! Very professional! I also love the Uber service! Thank you! More

by OPM2288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faris Gheith
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for taking the time to provide us with your feedback. We appreciate it!

November 01, 2023

Liz at Hansel BMW makes the service experience very pleasurable. She is a wonderful employee. More

by CMCKINNEY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in service is great!!
Nov 07, 2023 -

Hansel BMW of Santa Rosa responded

We think so too! Thank you!

October 31, 2023

Very happy with BMW service always very professional and done correctly and on time with loaner More

by HERB4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz in service
Nov 01, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for sharing your thoughts about your service visit!

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