Hansel BMW of Santa Rosa

Great customer service and very nice people. Got my car in on the same day I called and back on the road within hours. Got my car in on the same day I called and back on the road within hours. More

Everyone was responsive and helpful. They remembered me and what my car needed. Work was done quickly and accurately. They remembered me and what my car needed. Work was done quickly and accurately. More

The team at Hansel BMW was very resourceful in helping me purchase my very first car purchase my very first car More

Hansel BMW in Santa Rosa takes very good care of us Mike is the BEST. Mike is the BEST. More

Santa Rosa BMW provided great service from time of checkin, during the time my car was there and speedy checkout when arriving to pick up my car. checkin, during the time my car was there and speedy checkout when arriving to pick up my car. More

Great experience with the service! ! I was informed of the realtime process of the work being performed and the wait time I was told was cut by about 30 minutes 👍👍 ! I was informed of the realtime process of the work being performed and the wait time I was told was cut by about 30 minutes 👍👍 More

Mike is great and always helpful. The BMW parts stuck in Germany not so much The BMW parts stuck in Germany not so much More

Sean was awesome he definitely went out of his way to help me and get the car of my dreams. help me and get the car of my dreams. More

I was very nervous upon arrival but it was a a great day. .Thanks ❤️😊 Hansel Everybody treated my son and I very well . Best experience ,First new car I’ve ever had. And I love it and the guys who helped me .Thanks ❤️😊 Hansel Everybody treated my son and I very well . Best experience ,First new car I’ve ever had. And I love it and the guys who helped me get it. Thank you all !! More

Greg was accommodating . But not the service dept, said car in good shape but not so, But not the service dept, said car in good shape but not so, More