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Hansel BMW of Santa Rosa

Santa Rosa, CA

Overview
Reviews
Vehicles
4.8
567 Reviews
Call Dealership (707) 766-0505
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2925 Corby Ave

Santa Rosa, CA

95407

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Showing 567 reviews

November 18, 2023

Faris Gheith is a significant asset to the dealership and a great resource for customers. He is patient, persistent and gets the job done without being pushy. He functions at the marketing level role rather More

by MICROFLIGHT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Erica, Front door reception. Erica was most helpful in assisting us.She has skills that far exceed her front door greeting role., Faris Gheith, Miguel Anguiano
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Nov 24, 2023 -

Hansel BMW of Santa Rosa responded

It was a pleasure to work with you. Thank you for the kind review.

November 17, 2023

Great customer service and very nice people. Got my car in on the same day I called and back on the road within hours. More

by Davesherman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
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Nov 21, 2023 -

Hansel BMW of Santa Rosa responded

That is what we love to hear. Thank you and welcome to the Hansel BMW family!

November 14, 2023

Everyone was responsive and helpful. They remembered me and what my car needed. Work was done quickly and accurately. More

by mamabaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Berbiglia
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Dec 13, 2023 -

Hansel BMW of Santa Rosa responded

That is great to hear! Thank you.

November 14, 2023

The team at Hansel BMW was very resourceful in helping me purchase my very first car More

by ADILENELGARCIA22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wood, Miguel Anguiano
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Nov 16, 2023 -

Hansel BMW of Santa Rosa responded

It's great to hear we have met your needs and expectations. Thank you.

November 13, 2023

Hansel BMW in Santa Rosa takes very good care of us Mike is the BEST. More

by Jaime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Nov 13, 2023 -

Hansel BMW of Santa Rosa responded

It's always great to hear that we have consistently met your expectations. Thank you!

November 13, 2023

Santa Rosa BMW provided great service from time of checkin, during the time my car was there and speedy checkout when arriving to pick up my car. More

by LPMTTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thalia Hernandez
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Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the review!

November 12, 2023

Great experience with the service! ! I was informed of the realtime process of the work being performed and the wait time I was told was cut by about 30 minutes 👍👍 More

by crb_babi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Nov 13, 2023 -

Hansel BMW of Santa Rosa responded

Awesome! Thank you.

November 11, 2023

Mike is great and always helpful. The BMW parts stuck in Germany not so much More

by KBARRY4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Allen
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Nov 13, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for the review. We appreciate it.

November 11, 2023

Sean was awesome he definitely went out of his way to help me and get the car of my dreams. More

by GARCIAE2022
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Anguiano, Sean O'Niell
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Nov 13, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for taking the time to provide a 5-Star review!

November 10, 2023

I was very nervous upon arrival but it was a a great day. .Thanks ❤️😊 Hansel Everybody treated my son and I very well . Best experience ,First new car I’ve ever had. And I love it and the guys who helped me More

by CARLALANE60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom John and Preston
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Nov 13, 2023 -

Hansel BMW of Santa Rosa responded

Your business is important to us! Thank you for the wonderful review.

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