Hansel BMW of Santa Rosa

Very Professional, gets my vehicle in and out in timely manner. Thank you, they are really great. manner. Thank you, they are really great. More

Everyone at BMW has always been accommodating with all my needs. Very friendly and professional. needs. Very friendly and professional. More

Best service ever regarding the model evaluation process, trade in process and the leasing process trade in process and the leasing process More

Outstanding experience from start to finish. Andrew was very professional. I would return to the Hansel Group for my next purchase. Andrew was very professional. I would return to the Hansel Group for my next purchase. More

Conveniently located in Santa Rosa, I went to Hansel BMW and bought the X1 at the end of the 2023 model year. Overall it was a good experience expect for two things. 1) I paid cash and didn't finance. But t and bought the X1 at the end of the 2023 model year. Overall it was a good experience expect for two things. 1) I paid cash and didn't finance. But they still ran a credit check! Why on earth? Then I received a letter a month afterwards stating I didn't qualify for credit (my score is in the 800's)! 2) more time should have been devoted to setting up all the initial settings and demonstrating how to modify settings in the future. More

Friendly, prompt and efficient service. The car was done before the scheduled time and the waiting area is very pleasant. The car was done before the scheduled time and the waiting area is very pleasant. More

Faris provided excellent service and a great purchasing experience. Great job to everyone at Hansel BMW. experience. Great job to everyone at Hansel BMW. More

they made my service convenient. they provided me with a car to use while it was being serviced they provided me with a car to use while it was being serviced More

Ricardo (Hansel Toyota) supported us in the car buying process from start to finish. Lowest stress auto purchase we’ve ever experienced. process from start to finish. Lowest stress auto purchase we’ve ever experienced. More

Faris Gheith is a significant asset to the dealership and a great resource for customers. He is patient, persistent and gets the job done without being pushy. He functions at the marketing level role rather a great resource for customers. He is patient, persistent and gets the job done without being pushy. He functions at the marketing level role rather than just a salesperson.. More