Hansel BMW of Santa Rosa

It was a difficult diagnosis but they stuck with it until it was successfully resolved. it was successfully resolved. More

Liz makes my life easier Easy to appoint, rides to and from. Liz is the best from. Liz is the best More

Helpful, knowledgeable, friendly, busy. It's worth getting a loaner car, otherwise you're left sitting for hours waiting for your car to be serviced. It's worth getting a loaner car, otherwise you're left sitting for hours waiting for your car to be serviced. More

The folks at the dealership are kind, attentive, caring and knowledgeable. I felt taken care of. and knowledgeable. I felt taken care of. More

Excellent service and follow up Faris Gheith went above and beyond in locating the exact vehicle I was seeking and kept me informed every step of the way. and beyond in locating the exact vehicle I was seeking and kept me informed every step of the way. More

It was very easy and our dealer was very open and listened to our preferences and requests listened to our preferences and requests More

Excellent service and advice from both mechanic and rep. Concise and understandable video given of problem areas of my aging BMW. All staff were courteous and thoughtful towards the customers in their care. Concise and understandable video given of problem areas of my aging BMW. All staff were courteous and thoughtful towards the customers in their care. Truly the best dealership experience possible. More

I bought a new Subaru and in under a week got an email to trade it in at bmw trade it in at bmw More

Always professional. Recommendations always reasonable Very knowledgeable about vehicle needs and best cost options explains any maintainence needed Recommendations always reasonable Very knowledgeable about vehicle needs and best cost options explains any maintainence needed More