Hansel BMW of Santa Rosa

I found the staff to be knowledgeable, friendly courteous helpful willing to put the time into completing the transaction and they respected my boundaries helpful willing to put the time into completing the transaction and they respected my boundaries More

Work was done on time and correctly. Price was as good as the private shop that I use Price was as good as the private shop that I use More

Get some loaner car! Current shortage is ridiculous for a luxury car dealership Shabby customer care, but love Liz Current shortage is ridiculous for a luxury car dealership Shabby customer care, but love Liz More

Liz is professional and so kind! She leads with her heart and makes me feel supported and cared for as she ensures the safety and care for my car! Much appreciation for her! I love h She leads with her heart and makes me feel supported and cared for as she ensures the safety and care for my car! Much appreciation for her! I love her inviting spirit! thank you More

Faris is the best Thoughtful, responsive and gets things done without being pushy. Great job! things done without being pushy. Great job! More

Smooth and fast process, came in the dealership and left with the car Good communication via text before we went in the dealership with the car Good communication via text before we went in the dealership More

We are familiar with the BMW vehicles having purchased a Bavaria in 1972 and we haven’t stopped nor has BMW. We have lived in Santa Rosa for less than two years and decided to visit Hansel BMW. Staff are en Bavaria in 1972 and we haven’t stopped nor has BMW. We have lived in Santa Rosa for less than two years and decided to visit Hansel BMW. Staff are engaging and knowledgeable, helpful but not overbearing. The way a dealership should be operated. Thank you. More

Helpful, knowledgeable and courteous. They were very close to the estimated time for the completion of my car. Great service! They were very close to the estimated time for the completion of my car. Great service! More

Car was ready when promised and was nice and clean. Grateful to have a loaner car Grateful to have a loaner car More

Excellent Quality. Professional service. CPO BMW looked like it just came out of the showroom. Nice. Professional service. CPO BMW looked like it just came out of the showroom. Nice. More