Hansel BMW of Santa Rosa

Everyone was very helpful. My buying experience was painless and stress free. Thank you Hansel Subaru My buying experience was painless and stress free. Thank you Hansel Subaru More

Was awesome made it very easy for me to by my car out standing customer service wonderful salesman standing customer service wonderful salesman More

I appreciate that Raj (Hansel BMW) was assisting Hansel Subaru with my finance paperwork; however, I am not clear why the sales receipt does not show my $3301 credit card payment for the maintenance contra Subaru with my finance paperwork; however, I am not clear why the sales receipt does not show my $3301 credit card payment for the maintenance contract on my new Subaru. He did provide me with a separate receipt for this amount and I believe it should have been reflected in the sales contract. More

The best #1 was the Z4 & the new X7 Rocks? ??????? I will never by anything other then a BMW ???? ??????? I will never by anything other then a BMW ???? More

It was hard originally getting through to the BMW service dept. Tried many times. Ended up calling the VW service dept (same ownership) who walked over to the BMW service to return my call. Once we connected dept. Tried many times. Ended up calling the VW service dept (same ownership) who walked over to the BMW service to return my call. Once we connected service was very accommodating and thorough More

Greg was very professional over the phone as well as in person while explaining my options for my tire issue. He was able to order a new tire, fit me in to the schedule, and have my car back on the road wi person while explaining my options for my tire issue. He was able to order a new tire, fit me in to the schedule, and have my car back on the road within 24 hours. There was excellent, prompt, and courteous service provided by all at Hansel BMW. More

We actually arrived ten minutes early for our appointment and didn't realize the dealership wasn't open yet. Greg was super welcoming and didn't even mention that we were early. That's above excellent servic and didn't realize the dealership wasn't open yet. Greg was super welcoming and didn't even mention that we were early. That's above excellent service! More

Good service, went out of their way to make a deal happen. Car delivered to my home in perfect condition. No surprises through the transaction. happen. Car delivered to my home in perfect condition. No surprises through the transaction. More

Super friendly, knowledgeable and helpful. He is a pleasure to work with. Works hard for the customer. He is a pleasure to work with. Works hard for the customer. More

Very professional operation. Service is excellent which includes pictures of issues found. Waiting for service was exactly as planned . Service is excellent which includes pictures of issues found. Waiting for service was exactly as planned . More