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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
566 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 566 reviews

December 16, 2023

Very professional, attentive, Alina listened to and addressed my needs Helpful, informed, eager to provide customer satisfaction More

by TRSHMCVY
Recommend Dealer
Yes
Employees Worked With
Alina
December 16, 2023

The work is highly professional, with excellent professional knowledge and quick response. Friendly personality. Very nice More

by YSUCHIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
December 15, 2023

Everyone was helpful and professional. This was my second time working with the folks at Hansel BMW. They were great start to finish. More

by JAMIERICH310
Recommend Dealer
Yes
Employees Worked With
David Berbiglia, David Berbiglia
Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

That's awesome! Thank you.

December 14, 2023

This team was professional and not pushy. They helped me get a great car. I am grateful. More

by SHANEWOODLIEF
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean O'Niell
Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for choosing Hansel BMW!

December 13, 2023

Very easy experience. We were able to settle on a price and lease payment I was happy with the outcome More

by MARYCDAVIDSON
Recommend Dealer
Yes
Employees Worked With
Justino Faenzi Glass
Dec 13, 2023 -

Hansel BMW of Santa Rosa responded

We are happy to hear Justino met your expectations. Thank you!

December 13, 2023

They listened to me, took the time to find the best car for me, and worked hard to earn my business. I felt they were honest and not too pushy. Best car dealership experience I've had to date. More

by JENORYN
Recommend Dealer
Yes
Employees Worked With
Adam Lafranchi
Dec 13, 2023 -

JENORYN responded

This was Hansel Subaru - I love my new 2023 Forrester!

December 13, 2023

Mike was my service advisor. Very courteous, professional and prompt and friendly Mike exceeds my expectations. He come across as a genuine human being who cares and he is knowle More

by HOJIALIMI
Recommend Dealer
Yes
Employees Worked With
Can I change my review to 5
Dec 13, 2023 -

Hansel BMW of Santa Rosa responded

Your feedback and review mean a lot to us. Thank you!

December 13, 2023

Despite this x3 having way too many big service repairs with only 64,000 miles, Mike has steadily worked hard to make sure the problems are fixed! More

by JWRIGHT34
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

Glad to hear they are fixed! Thank you.

December 13, 2023

It was a pleasant and professional experience. No Stop bugging me Please stop bugging me More

by KORBIN.DALLAS
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Dec 13, 2023 -

Hansel BMW of Santa Rosa responded

Thank you for taking the time to provide a 5-star review.

December 12, 2023

Jason was a large reason we purchased the car. Kirstin in service rocks. We loved Keena in finance. More

by CLARE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in sales
Dec 12, 2023 -

Hansel BMW of Santa Rosa responded

We love it when all departments come together for our customers. Thank you!

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