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Hansel BMW of Santa Rosa

Santa Rosa, CA

4.8
566 Reviews

2925 Corby Ave

Santa Rosa, CA

95407

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Showing 566 reviews

December 25, 2023

Emma paid attention to what I wanted in a car. She did not pressure me or try to upsell me - she listened and showed me cars that suited my needs and wishes. I enjoyed working with her very much - More

by SROSPA
Recommend Dealer
Yes
Employees Worked With
Emma
Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

That is great to hear. Thank you for letting us know that we met your expectations.

December 25, 2023

Professional and friendly. A good place to buy.. They sell an excellent product and are super knowledgeable about it. More

by DKOLOWICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean O'Niell
Jan 02, 2024 -

Hansel BMW of Santa Rosa responded

Fantastic! Thank you for the awesome review.

December 23, 2023

It our third BMW that we purchased from Andrew He is a very professional salesperson More

by ONECOPY
Recommend Dealer
Yes
Employees Worked With
Andrew Wood
December 23, 2023

The personnel were good to work with. The frustration came with finance and the availability of the car we bought. We tried to buy this three different times More

by GARRENHANON
Recommend Dealer
Yes
Employees Worked With
Justino, Stephanie
December 23, 2023

They were friendly, courteous, professional and efficient. One of my best car buying experiences to date. More

by BQM70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Financial office employee , David Berbiglia, Faris Gheith, Miguel Anguiano
December 22, 2023

They provided good service that was fairly price, and even washed our car! We were happy the services. More

by 40fordsedan
Recommend Dealer
Yes
Employees Worked With
Liz Rivera
Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

We are happy to have helped. Thank you!

December 22, 2023

Excellent and quick service . My service person understood the issues and had a loaner for me too! More

by Hansel BMW Excellent Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Santa Rosa Hansel BMW . Can’t recall his name which is not listed above
December 22, 2023

It was great If I had to experience it again I would do it with you guys! More

by CUDDLE12345
Recommend Dealer
Yes
Employees Worked With
Greg
Jul 03, 2024 -

Hansel BMW of Santa Rosa responded

Your review means a lot to us and I've shared your review with our service team. Thank you!

December 21, 2023

Very helpful and accommodating. Made the experience effortless. They explained everything very well and made sure we knew had to operate all the car's features. More

by SHELLEYFLINT3
Recommend Dealer
Yes
Employees Worked With
Patrick
Dec 28, 2023 -

Hansel BMW of Santa Rosa responded

That is wonderful. Thank you, Shelly.

December 21, 2023

Organized and efficient. Friendly Shares information pertaining to the work on my BMW Keep up the good work! More

by SHERRY.KEUHN
Recommend Dealer
Yes
Employees Worked With
Mike Allen
Jul 03, 2024 -

Hansel BMW of Santa Rosa responded

That's awesome. thank you!

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