Hansel BMW of Santa Rosa

Making an appointment was easier than previously. From dropping my car off to picking my car up, I stayed informed. I like the new video feature of the car being inspected. From dropping my car off to picking my car up, I stayed informed. I like the new video feature of the car being inspected. More

Professional, courteous knowledgeable and friendly. Mike is the most helpful service rep I have ever had the pleasure of dealing with. Mike is the most helpful service rep I have ever had the pleasure of dealing with. More

Always professional and honest Greg is very professional. Makes sure I've got a ride to work and back to pick up my car. Makes sure I've got a ride to work and back to pick up my car. More

Got me in early and kept me informed Greg always keeps me informed of progress or issues informed of progress or issues More

Professional and communication was great Car was clean and ready for us when promised Nice and ready for us when promised Nice More

Prompt response and easy interactions Very pleased Simple solution to my problem Looking forward to my next visit solution to my problem Looking forward to my next visit More

Reliable and accommodating I've been coming to Handel bmw for about 11 years and I find them to be very helpful and work with me in resolving various issues great come up with the functioning of my car. for about 11 years and I find them to be very helpful and work with me in resolving various issues great come up with the functioning of my car. More

Kind and helpful. Clearly explained the service being provided to my vehicle. Respectful and courteous. Clearly explained the service being provided to my vehicle. Respectful and courteous. More

Greg was helpful, communicative, and calm. That's all I have to say. Why are you making me write more than I want to write? That's all I have to say. Why are you making me write more than I want to write? More