Hansel BMW of Santa Rosa

The service technicians do not complete a job do not check their work very unhappy check their work very unhappy More

Satisfied I was satisfied. I did ask for a bmw loaner which was not available even though specifically asked to schedule an appointment as such. However, I was given a rental c I did ask for a bmw loaner which was not available even though specifically asked to schedule an appointment as such. However, I was given a rental car which was less convenient More

It was fine. I enjoy taking my car there for service. Plus I appreciate it getting washed after the service. I enjoy taking my car there for service. Plus I appreciate it getting washed after the service. More

They do a great job Always willing to help in any way I have always been very satisfied with the service dept!! have always been very satisfied with the service dept!! More

Satisfied I was happy with my experience and with the efficiency of the entire staff efficiency of the entire staff More

Very happy with the service I received here. Justino was great to work with and made me happy. Justino was great to work with and made me happy. More

Liz in the service dept is wonderful. She is always incredibly helpful, & keeps me up to date. She is always incredibly helpful, & keeps me up to date. More

Professional and friendly service. All my service needs are met without exception. Best automotive service I’ve ever had the pleasure of working with. All my service needs are met without exception. Best automotive service I’ve ever had the pleasure of working with. More

Mike Allen is awesome. Honest, courteous and trustworthy. I’d highly recommend him as a service writer to people I know. Honest, courteous and trustworthy. I’d highly recommend him as a service writer to people I know. More

Great service. Efficient. Took care of all my needs. Gave me a ride while I waited for my car. Efficient. Took care of all my needs. Gave me a ride while I waited for my car. More