Hansel BMW of Santa Rosa
Santa Rosa, CA
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Answered all my questions. Service was great! Explained what services I will need in the future, waited for service and it was finished in a timely matter. The car was also was Service was great! Explained what services I will need in the future, waited for service and it was finished in a timely matter. The car was also washed More
I scheduled service quickly online. Service Advisor met me when I arrived and collected the necessary information. While waiting I was consistently updated. Service Advisor met me when I arrived and collected the necessary information. While waiting I was consistently updated. More
Mike was amazing, kind, fair, intelligent and personable. Easily explained our issues and took care of them immediately, got us a loaner with no issue and was quick and concise. Will happily work with Mike a Easily explained our issues and took care of them immediately, got us a loaner with no issue and was quick and concise. Will happily work with Mike anytime with any and all of our vehicles. Give Mike a raise, he's the best in the customer service field we've ever experienced. Thanks Mike! Killed it. More
My vehicle ? ? had low tire ?? pressure. It turned out that the passenger side rear tire had a puncture. My needs & the needs of my vehicle were met in a timely ma ? had low tire ?? pressure. It turned out that the passenger side rear tire had a puncture. My needs & the needs of my vehicle were met in a timely manner. More