Hansel BMW of Santa Rosa

Ptoffessional/courtesy Knowledgeable non- pressuring experience, responsive - Dru very approachable, Offered his availability to accommodate any questions/concerns after I left experience, responsive - Dru very approachable, Offered his availability to accommodate any questions/concerns after I left More

Friendly, not a pressure sale Dealership was very clean and professional I would go back to buy our next car and professional I would go back to buy our next car More

Fast check in. Good Lyft ride home and back. Good communication about repairs. Ok. Ok Good Lyft ride home and back. Good communication about repairs. Ok. Ok More

It was easy to set up, timely and very convenient I will be sure and continue to your service department be sure and continue to your service department More

Answered all my questions. Service was great! Explained what services I will need in the future, waited for service and it was finished in a timely matter. The car was also was Service was great! Explained what services I will need in the future, waited for service and it was finished in a timely matter. The car was also washed More

Friendly helpful and knowledgeable I enjoy working with Greg he is exceptional and I appreciate he is assigned to me Greg he is exceptional and I appreciate he is assigned to me More

I scheduled service quickly online. Service Advisor met me when I arrived and collected the necessary information. While waiting I was consistently updated. Service Advisor met me when I arrived and collected the necessary information. While waiting I was consistently updated. More