Hansel Acura
Santa Rosa, CA
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Scheduled service. I waited at the dealership while service occurred and it was done timely. Received a positive report on my car and had my questions properly explai I waited at the dealership while service occurred and it was done timely. Received a positive report on my car and had my questions properly explained. A positive service experience. More
Worth service, I spend 3K and my car is not fixed, diagnoses wasn’t sure what is the problem, it was just a guess word and paid the the price diagnoses wasn’t sure what is the problem, it was just a guess word and paid the the price More
Michelle, Alex, Marci - everyone at Hansel Acura is amazing. Michelle Sanchez is a phenomenal salesperson. She will find you the car you are looking for. Will absolutely be back to the Hansel family of amazing. Michelle Sanchez is a phenomenal salesperson. She will find you the car you are looking for. Will absolutely be back to the Hansel family of dealerships in the future. More
Service manager Carlos Martinez was very helpful and courteous in trying to address the non-working HFL module in our 2006 Acura. Unfortunately, Acura no longer supports this old of a car so a replacem courteous in trying to address the non-working HFL module in our 2006 Acura. Unfortunately, Acura no longer supports this old of a car so a replacement module is not offered by Acura. The service manager was very helpful in providing us the part number in the hopes we could find it on line somewhere else. More