Hansel Acura

Hansel Acura delivers service on-time and at a competitive price. Their service representatives are respectful and work hard to satisfy their customers, and this is also true for their management competitive price. Their service representatives are respectful and work hard to satisfy their customers, and this is also true for their management. Service technicians also demonstrate their competence by returning the car in clean condition and without any returns for Incomplete or shoddy work. More

Communication between the staff at Hansel was almost non existent. I had to call a handful of times and was met with confusion every time I called. Nobody ever knew anything about why I called and sometimes existent. I had to call a handful of times and was met with confusion every time I called. Nobody ever knew anything about why I called and sometimes was made to feel like I was doing something wrong by bothering them to do their job. Then finally got ahold of someone who said they could help to again be put on the back burner for several weeks. All in all terrible experience. More

Best place to be. It just feel like home. I recommend to buy your car there. ;) It just feel like home. I recommend to buy your car there. ;) More

Sales team was very kind and efficient. They offered the best deal they could in this market and we’re great about shopping around for a better rate than I was pre-approved for. They’re the They offered the best deal they could in this market and we’re great about shopping around for a better rate than I was pre-approved for. They’re the only Acura in Nor-Cal that I’ve worked with that was not insistent on useless accessory packages (only an optional Star-Guard alarm system that I opted out of). Victor Love was my salesperson and he was very communicative and supportive through the transaction. More

They are very detailed with follow up and customers needs and service. They go the extra mile. and service. They go the extra mile. More

Good service and Atencion good costumer service and different options drinks, the place is clean different options drinks, the place is clean More

I’ve been servicing my car here for the last 10 years Service has always been fantastic Service has always been fantastic More

I started looking for a new car earlier this year. Started at Hansel, then went to 4 other dealers. Ended back at Hansel. Michelle Sanchez was very helpful and attentive. She was one of the reason I d Started at Hansel, then went to 4 other dealers. Ended back at Hansel. Michelle Sanchez was very helpful and attentive. She was one of the reason I decided to go back. More

All personel I encountered at this location was STELLAR. Amazing customer service, knowledge, professionalism, kindness, and went above and beyond to instill trust and confidence. Hansel Acura is my place, Amazing customer service, knowledge, professionalism, kindness, and went above and beyond to instill trust and confidence. Hansel Acura is my place, and Carlos is my guy!! I wil continue to have my car serviced there as well as recommend them to EVERYONE I know. More

Oil change is getting too expensive. And I remember when you guys used to clean the cars inside and outside, now you guys barely wash the cars. And I remember when you guys used to clean the cars inside and outside, now you guys barely wash the cars. More