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Hanna Vinfast

Bradenton, FL

4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

August 01, 2021

Zach was amazing. He was very professional and kind. He helped us out a lot! I highly recommend Zach to anyone looking for a new car. More

by jjoseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Juan Palacios, Zachary (Zach) Dwyer
Aug 09, 2021 -

Hanna Vinfast responded

Dear jjoseph, Thank you so much for your business! It is great to know that your experience with Zach is an experience you would recommend to others. We could not ask for nicer feedback and thank you for taking the time to share it! We rely heavily on your input. However, we are concerned with the 1-star rating you gave to Blake and would personally like to address those concerns with you, as well as the 3-star rating you gave to customer service, friendliness, and pricing. Our goal is to provide you with a 5-Star experience throughout the process of purchasing your car. If we fall short, we need to know why so we can make it right. A member of our Management Team will be reaching out to you to follow up with you and determine where we went wrong. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our new Bradenton location. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years, that vision has seen phenomenal growth with over 300,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Customer Care Team Member - Sharon

August 01, 2021

Very efficient and knowledgeable, friendly and professional. Highly recommended We planned to buy, we cameby at Bradenton location and luckily Drake served us professionally.thank you More

by Joy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Drake Butler
Aug 09, 2021 -

Hanna Vinfast responded

Hi Joy, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Drake. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

July 31, 2021

What an outstanding experience! Blake the salesperson and Daniel the appraiser was great! They were able to help me and my wife get the best deal possible with zero pressure. More

by Quinnseghi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Blake Karras, Blake Lee Vantrees, Juan Palacios
Jul 31, 2021 -

Hanna Vinfast responded

Quinnseghi, We are delighted to hear that you enjoyed your car buying experience with Blake and Daniel, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you enjoyed our ‘no pressure’ sales experience, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

July 31, 2021

We were lucky Best all around car buying experience ever! We loved our salesman Drake, he was was Friendly, Professional, & knowledgeable! However, so was everyone else we encountered. Prices are very fair, More

by jodeerick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, David Goldberg, Drake Butler
Aug 01, 2021 -

Hanna Vinfast responded

Hi jodeerick, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Drake, and hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

July 31, 2021

Joshua and Joseph were great! Extremely nice and knowledgeable, answered all of my questions. The dealership is amazingly clean and state of the art! Would absolutely recommend to anyone! More

by Poppabat55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, Joshua (Josh) Batson
Aug 01, 2021 -

Hanna Vinfast responded

Poppabat55, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your experience with Joshua. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

July 31, 2021

Everyone was great.Was an amazing experience.megan was wonderful.Played golf and came back after golf and everything was taken care.would recommend to everyone to check out off lease only. More

by Gdewbury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy, Jeison Miranda, Mohamed (Saber) Tabet
Aug 01, 2021 -

Hanna Vinfast responded

Gdewbury, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Megan. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

July 31, 2021

The experience here was wonderful. The car is absolutely beautiful and Megan and jeison were so helpful getting me into the vehicle I loved. Everything was so clean More

by Williamaladro1921
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Alaa (Al) Wahba, Megan Pardy, Jeison Miranda, Todd Litwin, Brian Amato, Juan Palacios
Aug 01, 2021 -

Hanna Vinfast responded

Williamaladro1921, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Megan and Jeison. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

July 31, 2021

Best salesman I have had. No pressure. Worked hard. Got me all the info I needed to get this done. Stayed late and knocked it out of the park. More

by Iamprager
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin O'Reilly, Brian Amato, Mohamed (Saber) Tabet
Aug 01, 2021 -

Hanna Vinfast responded

Iamprager, We are delighted to hear that you enjoyed your car buying experience with Kevin , and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you enjoyed our ‘no pressure’ sales experience, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

July 31, 2021

Drake was very nice and helpful. Very easy to talk to through the whole process. He even drove an hour to meet me to finish the sell! Very reliable. More

by Mandrew117
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Butler
Aug 01, 2021 -

Hanna Vinfast responded

Mandrew117, Thank you so much for your positive comments about Drake at Off Lease Only Bradenton! We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

July 31, 2021

Best car buying experience ever! I never once felt rushed or ignored. I am grateful to have been paired with Ms. Pardy. She is a very knowledgeable and professional sales rep that provided top tier customer More

by David.m.howard56
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Singer, Judd Starr, David Goldberg, Megan Pardy
Aug 01, 2021 -

Hanna Vinfast responded

David, We are delighted to hear that you enjoyed your car buying experience with Megan, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you enjoyed our ‘no pressure’ sales experience, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

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