Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
Contact Dealership
View Awards

3230 14th St W

Bradenton, FL

34205

Directions

By Type

Showing 1,314 reviews

May 17, 2022

They are all about business not customer care. Issue with car the next day no callback. More

by tatimullaney
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Megan Pardy, Mohamed (Saber) Tabet
Report | Print
May 17, 2022 -

Hanna Vinfast responded

Dear tatimullaney, Your concerns are very important to us. We understand your frustration and appreciate you bringing this matter to our attention. We investigate every matter we see published. Once the investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and determine what we can do to help you. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. They can also be reached at customerservice@offlfeaseonly.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years, that vision has seen phenomenal growth with over 300,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

May 17, 2022

Very straightforward and the best dealership experience that I have ever had. Everyone was very nice and they got me exactly what I wanted. More

by suggslawncare
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake) Jarbo, Watts Waddington
Report | Print
May 17, 2022 -

Hanna Vinfast responded

Dear suggslawncare, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team at Off Lease Only Bradenton. Thank you for your business and for choosing Off Lease Only as your used car destination! Your Customer Service Team: Al

May 16, 2022

Megan was awesome! Ask for Megan when you come! Great place, easy and knowledgeable! Highly recommend! More

by natalya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy, Jeison Miranda, Thomas Lin
Report | Print
May 17, 2022 -

Hanna Vinfast responded

Dear natalya, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Megan at Off Lease Only Bradenton. Thank you for your business and for choosing Off Lease Only as your used car destination! Your Customer Service Team: Al

May 16, 2022

Megan was a pleasure to deal with! From start to finish she had the vehicle ready to go, cleaned up, and ready for a test drive. She was professional, funny, and knowledge. She kept me More

by dmdett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy, Jeison Miranda, Todd Litwin
Report | Print
May 17, 2022 -

Hanna Vinfast responded

Dear dmdett, We are so happy we could provide you with an easy car buying and financing experience! We love hearing that you received amazing customer service from Megan and Todd on our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

May 16, 2022

Off lease was an awesome experience. Jacob was a great saler and easy to work with. Thanks Jacob. More

by Djones0416
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake) Jarbo, Nicole Ventura
Report | Print
May 17, 2022 -

Hanna Vinfast responded

Dear Djones0416, Hearing that you had an awesome 5-STAR car buying experience with Jacob is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only Bradenton. Your Off Lease Only Customer Care Team – Al

May 15, 2022

We were very pleased with the efficient and informed salesmanship we received from Jacob. We were shown and test drove a variety of cars. He answered all of our questions. Then he gave us plenty of ti More

by LaDonna Brody
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Jacob (Jake) Jarbo
Report | Print
May 16, 2022 -

Hanna Vinfast responded

Dear LaDonna, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Jacob, and hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing Off Lease Only as your used car destination! Miles of smiles and safe travels to you and yours! Your Off Lease Only Customer Care Team – Al

May 15, 2022

Jake was very knowledgeable, listened to what we wanted and found us exactly what we were looking for! More

by AG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Jacob (Jake) Jarbo, Albert Leo
Report | Print
May 16, 2022 -

Hanna Vinfast responded

Dear AG, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Jake and that you found exactly what you were looking for. Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

May 15, 2022

I haven’t had to step foot on a car lot for 11 years…. I was dreading it. Nick Acuna made the process fun and so personalized. He made sure what I found was a perfect fit for my budget and style! More

by Me_99_shell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna, Watts Waddington
Report | Print
May 16, 2022 -

Hanna Vinfast responded

Dear Me_99_shell, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from Nick on our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

May 15, 2022

Megan was very helpful and went the extra mile to assist us in finding a vehicle that suits our family need More

by Travismeeler0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy, Major Lowe
Report | Print
May 16, 2022 -

Hanna Vinfast responded

Dear Travismeeler0, Thank you for taking the time to share your comments and feelings about your recent car purchase at Off Lease Only in Bradenton and recognize our valuable team members like Megan who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are glad that you enjoyed our ‘no pressure’ sales process, and that you received excellent service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

May 15, 2022

Megan Pardy did an outstanding job of handling our recent purchase of a very nice Cadillac XTS. Because we lived a couple hours away, Megan suggested that it might be a good idea to see the car ahead of time More

by KB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Watts did a great job with our insurance! , Megan Pardy
Report | Print
May 16, 2022 -

Hanna Vinfast responded

Dear KB, We just wanted to let you know how much you are appreciated, by Off Lease Only, for your awesome review. We realize the time and the effort required for such a thoughtful deed, and we certainly do not want you to think it went unnoticed. We are thrilled to hear that you enjoyed an awesome experience with Megan and Watts, and we hope you felt like part of the family during your visit to our Bradenton location. Thank you for your business and for choosing Off Lease Only as your used car destination! Miles of smiles and safe travels to you and yours! Your Off Lease Only Customer Care Team – Al

May 16, 2022 -

KB responded

Thanks. We’ll be back. 😃

1
...
52
53
54
...
132