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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

May 31, 2022

Nick was absolutely professional, and informative about the entire process. I’m beyond happy with the purchase I made. More

by chipic2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna
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Jun 01, 2022 -

Hanna Vinfast responded

Dear chipic2000, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with Nick at Off Lease Only Bradenton. Thank you for your business and for choosing Off Lease Only Bradenton as your used car destination! Your Customer Service Team: Al

May 30, 2022

Employees are very nice and not pushy and work hard on getting you what you want. More

by Allie R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Moravec, Benjamin Searles
Report | Print
May 30, 2022 -

Hanna Vinfast responded

Dear Allie, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

May 28, 2022

Everything perfect ! I’m so happy , every body help me ! Thank you very much bye More

by Josegorrittilint
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna, Thomas Lin
Report | Print
May 30, 2022 -

Hanna Vinfast responded

Dear Josegorrittilint, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with our Bradenton team. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

May 25, 2022

What Started out as a great experience Buying our 2nd Car from this dealership has turned into a nightmare. We had to return the 2nd Car under the 5 day 500 Mile Exchange program within the return period. More

by MBARNARD11
Recommend Dealer
No
Employees Worked With
Not a Sale's issue
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May 25, 2022 -

Hanna Vinfast responded

Dear MBARNARD11, We regret to hear that there has been a delay with the paperwork and loan process. We understand your frustration and appreciate you bringing this matter to our attention. Your concerns are very important to us, and we would like to address them with you personally. We investigate every matter we see published. Once the investigation is complete, a member of our Management Team will be reaching out to follow up with you and determine the best and quickest way we can help you. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. They can also be reached at customerservice@offleaseonly.com. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years, that vision has seen phenomenal growth with over 300,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

May 24, 2022

I had a smooth car buying experience. Megan and Drake were great. Thomas from finance was great as well. Would highly recommend the dream team! More

by Jacquatthomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drake Butler, Megan Pardy, Thomas Lin
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May 25, 2022 -

Hanna Vinfast responded

Dear Jacquat, We are delighted to hear that you enjoyed your car buying experience with Megan and Drake, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced a smooth sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

May 24, 2022

The best salesperson ever Nick was very nice . He was very positive and we are so happy with our car. More

by nelly778
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna
Report | Print
May 25, 2022 -

Hanna Vinfast responded

Dear nelly778, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Nick and that you are happy with your new ride! We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

May 24, 2022

Very helpful with figuring out used cars great personality was very kind and attentive good More

by Jak2014
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Megan Pardy, Benjamin Searles, Watts Waddington
Report | Print
May 25, 2022 -

Hanna Vinfast responded

Dear Jak2014, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from Megan on our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

May 24, 2022

Megan did an exceptional job and took great care of me and my husband. Her and David helped out so much with new tires on the truck and the best value on our GMC trade in! Thank you all! Also Thomas was g More

by eszipocs0016
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Megan Pardy, Thomas Lin
Report | Print
May 25, 2022 -

Hanna Vinfast responded

Dear eszipocs0016, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Megan, David and Thomas, and hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing Off Lease Only as your used car destination! Miles of smiles and safe travels to you and yours! Your Off Lease Only Customer Care Team – Al

May 21, 2022

Megan is the best sales person! My wife Charlotte bought her Mercedes from her a year ago and I had to come back to purchase my car from her! Thanks for the help! We will be back fo More

by Rwetterlund7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy, Watts Waddington, Thomas Lin
Report | Print
May 23, 2022 -

Hanna Vinfast responded

Dear Rwetterlund7, Thank you very much for being a loyal Off Lease Only customer! We certainly appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed another great car buying experience with Megan. We hope you felt like part of the family during your visit! Thank you for your loyal business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

May 21, 2022

Amazing experience with Megan! She was on time with everything and delivered when asked. She was extremely courteous towards Lupe my wife and I. I will gladly come back in the futu More

by Tharr915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Pardy
Report | Print
May 23, 2022 -

Hanna Vinfast responded

Dear Tharr915, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you and your wife enjoyed an amazing car buying experience with Megan. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

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