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Hanna Vinfast

Bradenton, FL

4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

July 23, 2022

I purchased a car from these people and unfortunately I cannot give a sterling review. After the test drive I took the car back and told them I did not want it due to the noisy ride it had. The sales manag More

by keperry57
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Goldberg, James Thompson
Jul 27, 2022 -

Hanna Vinfast responded

Dear keperry57, Your frustration is understandable, as we mentioned in response to your previous Google review. Off Lease Only strives to have the fastest, easiest process involving every department, including refunds, in the dealership available in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our policies and procedures to better accommodate our customers. We are glad to know that they have been in touch with you and are doing all they can to expedite your refund. They should be providing you with updates along the way. If you should have any questions or concerns, the quickest way to reach the Management Team and the correct department is at customerservice@offleaseonly.com. We look forward to continuing to assist you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

July 22, 2022

Todd Nicholas and the whole staff they were awesome it was my daughter’s first time purchasing a car and they made sure she got the best deal for her for her money’s worth and gave her very great informat More

by iloveflorida80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Brando Deschamps, Jeison Miranda, Anne Cutmore, Todd Litwin, Jeremy Hrisca, Jacob (Jake) Jarbo, Nicholas (Nick) Acuna, Thomas Callari
Jul 22, 2022 -

Hanna Vinfast responded

Dear iloveflorida80, Thank you so much for taking the time to write a review and rate your experience with our team at Off Lease Only Bradenton. We really appreciate the feedback. We hope you and your daughter felt like part of the Off Lease Only Family during your first visit with us as well as your daughter's first car buying experience. Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. Thank you for joining our Off Lease Only family! On behalf of all your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

July 22, 2022

Off Lease in Brandenton provides excellent custom care! We have purchased used vehicles before and hands down, Jake made us feel at home and confident about our purchase! More

by Al & Katie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake) Jarbo, Thomas Lin
Jul 25, 2022 -

Hanna Vinfast responded

Dear Al & Katie, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Jake, and hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing Off Lease Only as your used car destination! Miles of smiles and safe travels to you and yours! Your Off Lease Only Customer Care Team – Al

July 21, 2022

I can't say enough good things about the customer service and assisted I received during my car buying experience. Anne was more than helpful and felt like a family member guiding me through the process. She More

by Javr1976
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Jeison Miranda, Anne Cutmore, Juan Palacios, Thomas Lin
Jul 22, 2022 -

Hanna Vinfast responded

Dear Javr1976, We are delighted to hear that you enjoyed your car buying experience with Anne and Thomas, and that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced an awesome sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

July 21, 2022

Nicole was amazing she help me out with everything, she was really nice and caring.. definitely recommend her for anyone looking for a car More

by Claudials72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Ventura
Jul 22, 2022 -

Hanna Vinfast responded

Dear Claudials72, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed an amazing car buying experience with Nicole. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

July 20, 2022

I was impressed with how efficient the entire process was. Off Lease only called me the following day to ask about my needs and I was able to go in the next day and see the Kia Forte I was interested in. More

by dan_pratt91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Searles, Thomas Lin
Jul 21, 2022 -

Hanna Vinfast responded

Dear dan_pratt91, Hearing that you had a 5-STAR car buying experience with Benjamin is the best thing we could hope for! Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only Bradenton. Your Off Lease Only Customer Care Team – Al

July 19, 2022

I walked in an hour before closing and the sales team got me into a new car that night and my old vehicle traded in for a fair price. Everybody made the process extremely easy. More

by Tmbutler1214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Ventura, Thomas Lin
Jul 20, 2022 -

Hanna Vinfast responded

Dear Tmbutler1214, We are so happy we could provide you with a quick and easy car buying/trading experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

July 19, 2022

Really good service easy to understand and good sales person to be able to understand the procedures the right way More

by Loaizro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Searles
Jul 19, 2022 -

Hanna Vinfast responded

Dear Loaizro, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

July 18, 2022

He was very respectful and kindly and helpful and answered any questions I needed ask More

by Jpompey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake) Jarbo, Nicole Ventura
Jul 19, 2022 -

Hanna Vinfast responded

Dear Jpompey, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Jake. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – Al

July 17, 2022

Jake made buying the truck quick and easy. He told us everything we needed to know about its history. I highly recommend Off Lease. They're good, honest used car dealers. More

by Mamma Bear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake & Wyatt, Jacob (Jake) Jarbo
Jul 18, 2022 -

Hanna Vinfast responded

Dear Mamma Bear, Thank you so much for your positive comments about Jake and Off Lease Only Bradenton! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

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