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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

September 05, 2022

I was pleased with the entire ambiance of the entire facility. Everyone was super nice More

by lameraguera1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeison Miranda, Aldo Rojas, James Thompson, Thomas Lin
Report | Print
Sep 06, 2022 -

Hanna Vinfast responded

Dear lameraguera1, Thank you very much for your 5-star rating! We appreciate your time and the extra effort it takes to provide your feedback. We strive for 100% satisfaction, and it is great to see you had such a positive experience with our team at Off Lease Only Bradenton. Thank you for your business and for choosing Off Lease Only as your used car destination! Your Customer Service Team: Al

September 04, 2022

Excellent experience. Nick was very helpful and informative. We will definitely be back for sure!! More

by Schester6919
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna
Report | Print
Sep 05, 2022 -

Hanna Vinfast responded

Dear Schester6919, Hearing that you had 5-STAR car buying experience with us is the best thing we could hope for! It is great to know that Nick was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being an Off Lease Only customer and choosing Off Lease Only Bradenton as your used car destination. Your Off Lease Only Customer Care Team – Al

September 03, 2022

Amazing experience, I bought a car for me and my mom Nicole made it easy and fast, she explained everything in detailed and was honest about everything. Her service was excellent, definitely going to re More

by jess112699
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando Deschamps, Nicole Ventura
Report | Print
Sep 05, 2022 -

Hanna Vinfast responded

Dear jess112699, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you and your mom enjoyed your car buying experience with Nicole. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

August 31, 2022

Josh was very helpful and friendly and made it very easy to buy my truck. The staff is friendly also. More

by Tris
Recommend Dealer
Yes
Employees Worked With
Joshua (Josh) Batson
Report | Print
Sep 01, 2022 -

Hanna Vinfast responded

Dear Tris, Thank you so much for taking the time to write a review and rate your experience with Josh at Off Lease Only Bradenton. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best no haggle price with minimal stress. Thank you for choosing Off Lease Only as your used car destination! Your Off Lease Only Customer Care Team – Al

August 31, 2022

They were very helpful on finding just the right car for me.greatly appreciated them More

by cierraseaman93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua (Josh) Batson
Report | Print
Aug 31, 2022 -

cierraseaman93 responded

I had a great experience here in finding just right car for me even though I test drove multiple cars.I was able to find the perfect fit for me. The staff was very helpful in the process.

August 29, 2022

Blake & Benjamin were awesome! !! From the moment we walked in Blake took care of us. Everyone we interacted with was very attentive. They really worked with us to get our car & we More

by olegario1022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Benjamin Searles
Report | Print
Aug 30, 2022 -

Hanna Vinfast responded

Dear olegario1022, We are delighted to hear that you enjoyed your car buying experience with Blake and Benjamin, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

August 28, 2022

Jake was great to work with today. The entire staff was helpful, including the manager Dave who was prompt and courteous. Nothing was wrong, the manager was simply giving true great gu More

by emilys219
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Goldberg, Jeremy Hrisca, Jacob (Jake) Jarbo, Nicole Ventura, Thomas Lin, Norman (Norm) Sawyers
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Aug 29, 2022 -

Hanna Vinfast responded

Dear emilys219, Thank you SO much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. It is so good to hear from you! We are glad to hear that you enjoyed your experience with Jake, and hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you, in any way we can, to enjoy your new ride! Thank you for your business and for choosing Off Lease Only as your used car destination! Miles of smiles and safe travels to you and yours! Your Off Lease Only Customer Care Team – Al

August 28, 2022

Dealers are compassionate and determined to help you find your dream car. They are also detailed and explain everything in detail, nothing is hidden. More

by ganneyd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Ventura
Report | Print
Aug 29, 2022 -

Hanna Vinfast responded

Dear ganneyd, Thank you so much for your positive comments about our staff and Off Lease Only Bradenton! Your satisfaction and your business mean a lot to us. We are delighted that you received excellent professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

August 25, 2022

I sold them my car and still have not been paid. Its been 7 days and still no $$$$$$ More

by bully879
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brando Deschamps
Report | Print
Aug 26, 2022 -

Hanna Vinfast responded

Dear bully879, We are very disappointed to hear that your experience did not meet your expectations. We understand your frustration and appreciate you bringing this matter to our attention. Your concerns are very important to us, and we would like to address them with you personally. We investigate every matter we see published. Once our investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and discuss the status of your refund and explain the full procedure when there is a payoff involved, as well as the approximate amount of time required to process the refund. In the event they are unable to reach you, please contact them at customerservice@offleaseonly.com, or call them, toll-free, at 1-833-794-5316. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton location. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty-five years, that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in any way we can. Respectfully, Your Customer Care Team Member - Sharon

Aug 26, 2022 -

bully879 responded

The day I made the deal I was told it would be 2 or 3 day. Yesterday I was told 7 to 10 days. Today I am being told 2 or 3 weeks? That's all I can say. It is what it is

Aug 26, 2022 -

bully879 responded

The day I made the deal I was told it would be 2 or 3 day. Yesterday I was told 7 to 10 days. Today I am being told 2 or 3 weeks? That's all I can say. It is what it is

Aug 31, 2022 -

bully879 responded

Now its been 2 weeks and still no money

Aug 31, 2022 -

bully879 responded

Now its been 2 weeks and still no money

August 23, 2022

They rock! ! Susi and Nicole were amazing and stood by my side the entire transition!! I will definitely recommend them to anyone looking for a car. More

by heather.m.nather
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Ventura, Susana (Suzy) Rosario
Report | Print
Aug 23, 2022 -

Hanna Vinfast responded

Dear heather, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Suzy and Nicole. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

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