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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
4.6
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

February 17, 2023

Jordan was so helpful and patient with me while I was test driving different vehicles. It took me 3 days but I finally found the one for me. Thank you Jordan! This was my first time using this service an More

by ustoreithere
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joshua (Josh) Batson, Jordan Greco
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Feb 18, 2023 -

Hanna Vinfast responded

Dear ustoreithere, Hearing that you had a 5-STAR experience with us is the best thing we could hope for! It is great to know that Jordan was helpful and provided great service. Your satisfaction and your business mean a lot to us. Thank you for being an Off Lease Only customer and choosing Off Lease Only Bradenton as your used car destination. Your Off Lease Only Customer Care Team – Al

February 16, 2023

Nick was very easy to deal with, no stress car purchase. Love the Hyundai Santa Fe More

by gatorgml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas (Nick) Acuna
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Feb 17, 2023 -

Hanna Vinfast responded

Dear gatorgml, We are delighted to hear that you enjoyed your car buying experience with Nick, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced a stress-free sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

February 14, 2023

Very easy to find a vehicle with hundreds to look at! They make the process easy from selection through licensing! Very happy with my purchase and glad i bought from Off Lease Bradenton! More

by kweliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John (JW) Weschler
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Feb 14, 2023 -

Hanna Vinfast responded

Dear kweliver, We are so happy we could provide you with a positive car buying experience! We love hearing that you received amazing customer service from our Bradenton team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

February 14, 2023

Huge facility but not focused on making what should have been a simple purchase enjoyable More

by donaldmiller7
Purchase Time
Recommend Dealer
No
Employees Worked With
Edwin Pabellon, Jeison Miranda, Ernest Mormile
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Feb 15, 2023 -

Hanna Vinfast responded

Dear Mr. Miller, We appreciate you taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely on your feedback for quality control. We are disappointed to hear that we did not meet your expectations. We care about your concerns and would like to personally address them with you. Thank you for bringing this to our attention. A member of our Management Team may have already reached out to you to follow up with you and determine what went wrong. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. We value you as a customer and we appreciate your business. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Over the last twenty years that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience and are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns. Respectfully, Your Customer Care Team Member - Al

February 13, 2023

I bought a nissan frontier here. The process was quick and easy and everyone was very helpful. More

by Ryan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Edwin Pabellon, Joshua (Josh) Batson, Anne Cutmore, Benjamin Searles, Jacob (Jake) Jarbo, Nicholas (Nick) Acuna, Norman (Norm) Sawyers, Geovanny Rodriguez, Carla Coleman
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Feb 14, 2023 -

Hanna Vinfast responded

Dear Ryan, We are delighted to hear that you enjoyed your car buying experience with our team, and that you received excellent professional service from our team. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

February 12, 2023

Nicest, knowledgeable young man! Very great experience as soon as we walked in the front door! More

by groveshouse99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hrisca, Watts Waddington, Eric Stengel
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Feb 13, 2023 -

Hanna Vinfast responded

Dear groveshouse99, We are so happy we could provide you with a great car buying experience! We love hearing that you received amazing customer service from our team. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

February 12, 2023

The process was easy and everyone was friendly and helpful. I found the car that worked great for me!! Jordan was awesome! She fixed my license so I didn’t have to go to the DMV. Great place to buy a More

by shelleykohagen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees, Juan Palacios, Vicente (Vinny) Cossio, Jordan Greco
Report | Print
Feb 13, 2023 -

Hanna Vinfast responded

Dear shelleykohagen, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed an easy car buying experience with Jordan. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – A

February 09, 2023

I dread car shopping. Off Lease Only was a breath of fresh air. They are confident in their price and products so there is little pressure. My sales team Nick & Blake were More

by BrettA1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Jeremy Hrisca, Nicholas (Nick) Acuna, Watts Waddington
Report | Print
Feb 10, 2023 -

Hanna Vinfast responded

Dear BrettA1973, We are delighted to hear that you enjoyed your car buying experience with Nick, and hope that you felt part of the family while visiting our Bradenton location. We are so glad that you experienced our ‘no pressure’ sales process, and that you received excellent, professional service from our team. We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

February 06, 2023

Run, do not walk, to a different used car facility! ! Had to buy all new tires after 5K miles. Empty Gas Tank. Wipers were loose and stripped. Response was it was my responsibility. Worst car buying More

by Unhappy1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Watts Waddington
Report | Print
Feb 08, 2023 -

Hanna Vinfast responded

Dear Unhappy1, We regret to hear that your experience did not meet your expectations. We understand your frustration and appreciate you bringing these matters to our attention. Your concerns are very important to us, and we would like to address them with you personally. There is always an investigation into every matter we see posted. Unfortunately, based on the name you provided with your review, it is impossible to locate or verify any of your information. Please reach out to our Management Team at customerservice@offleaseonly.com so we can follow up with you and determine what we can do to help you, and hopefully provide you with a better experience. As you know, all our cars are sold “as is.” However, we try to assist customers whenever issues arise, but we need you to reach out to us in order to know what we can do to help you. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Since 2004 that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We hope to be hearing from you soon and addressing your concerns while assisting you in any way possible. Respectfully, Your Customer Care Team Member - Sharon

February 05, 2023

My family has purchased several vehicles from Off Lease Only over the years and will NOT go anywhere else. Our salesman John went above and beyond to make sure I was able test-drive every SUV that I was in More

by Browneyesfe9474
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John (JW) Weschler
Report | Print
Feb 06, 2023 -

Hanna Vinfast responded

Dear Browneyesfe9474, Thank you for taking the time to share your comments and feelings about your recent car purchase at Off Lease Only in Bradenton and recognize our valuable team members like John Weschler who go above and beyond to meet our clients’ needs. Thank you also for the 5-star review. We are so glad to hear that you and your husband enjoyed another great car buying experience with our team, and that you received excellent service during your visit. Thank you for your loyal business and for choosing Off Lease Only Bradenton as your used car destination! We hope you enjoy your new vehicle and look forward to working with you for many years to come. Your Off Lease Only Customer Care Team – Al

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