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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
Vehicles
4.7
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

March 22, 2023

First time car buyer, I received the most safe, wonderful and exceptional service at this location! More

by emily b
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jordan Greco
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Mar 22, 2023 -

Hanna Vinfast responded

Dear Emily, Thank you so much for taking the time to write a review and rate your experience with our team at Off Lease Only Bradenton. We really appreciate the feedback. We hope you felt like part of the Off Lease Only Family during your first visit with us as well as your first car buying experience. Off Lease Only is proud to offer the most transparent used car buying experience with no hidden fees, no stress of haggling price. Thank you for joining our Off Lease Only family! On behalf of all your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team – Al

March 21, 2023

There was too much waiting. Took hours to finalize. I saw the car online and checked that I was interested. But when I came in no one knew about my interest except Edwin. More

by creekwoodshirley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon, Blake Lee Vantrees, Anne Cutmore, Nicholas (Nick) Acuna
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Mar 24, 2023 -

Hanna Vinfast responded

Dear creekwoodshirley, We regret to hear that your experience with our Bradenton location did not meet your expectations. Your concerns are very important to us, and we would like to address them with you personally. There is always an investigation into every matter we see published. Once our investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and determine how we might help you and hopefully provide you with a better experience. In the event they are unable to reach you, please contact them, directly, at customerservice@offleaseonly.com. Thank you for your patience and understanding while you waited to complete your transaction. According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our policies and procedures to better accommodate our customers. We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our Bradenton team. We rely heavily on your valuable feedback for quality control. Off Lease Only was created with a vision to change the car buying experience with you, the customer, in mind. Since 2004 that vision has seen phenomenal growth with over 350,000 loyal customers. We attribute this growth to two main ideals – saving customers thousands below retail on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. Our goal is to provide you with an outstanding 5-Star experience, and we are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling prices. We look forward to speaking with you and addressing your concerns while assisting you in the best way possible. Respectfully, Your Customer Care Team Member - Sharon

March 20, 2023

Upfront pricing quick and easy car buying experience. Benjamin took the time to answer all my questions the day before made an appointment to see two vehicles and he had them ready to go. Never felt push More

by dawn.s.lindsey
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjamin Searles, Vicente (Vinny) Cossio, Ernest Mormile
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Mar 20, 2023 -

Hanna Vinfast responded

Dear Dawn, Thank you so much for taking the time to write a review and rate your experience with Benjamin at Off Lease Only Bradenton. We really appreciate the feedback. We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Our founders began this company with you in mind; their goal was and still is to save you thousands. We strive for your satisfaction in helping you find the perfect car at the best no haggle price with minimal stress. Thank you for choosing Off Lease Only Bradenton as your used car destination! Your Off Lease Only Customer Care Team – Al

March 20, 2023

Good sellectuon and overall very easy car buying experience. Jordan and the whole staff were great! More

by Md93
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernest Mormile, Jordan Greco
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Mar 20, 2023 -

Hanna Vinfast responded

Dear Md93, We are delighted to hear that you enjoyed your car buying experience with Jordan, and that you received excellent professional service from our team. On behalf of the Off Lease Only Bradenton team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team - Al

March 20, 2023

Jake was a great salesman. He was organized with his paperwork and had them prepared quickly. The financing part was a bit slow but after two days the deal went through. I a More

by JeanB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jacob (Jake) Jarbo
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Mar 21, 2023 -

Hanna Vinfast responded

Dear JeanB, Thank you so much for your 4-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Jake. We hope you felt like part of the family during your visit! Thank you for your patience and understanding while you waited to complete your transaction. According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our policies and procedures to better accommodate our customers. We have recently launched our new Off Lease Only Express. A fully online digital car buying and trading experience to save customers time in our busy dealerships. Visit our website at www.offleaseonly.com for more details. On behalf of the Off Lease Only team, we thank you for your review. We appreciate you sharing your Off Lease Only experience with us and others and we look forward to working with you in the future. Your Off Lease Only Customer Care Team – Al

March 19, 2023

I got very excellent service here and I would recommend them 100%. Jeremy is great and so is the manager !! More

by Nataliemarie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Hart
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Mar 20, 2023 -

Hanna Vinfast responded

Dear Nataliemarie, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Jeremy. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

March 19, 2023

Benjamin, it was a pleasure meeting you. so enjoyable. wish you success. your a wonderful sales person/ at the deal;ership, there fortunate to have you. thankyou. More

by steveandsandy0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Lee Vantrees
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Mar 20, 2023 -

Hanna Vinfast responded

Dear steveandsandy0, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Benjamin. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – AL

March 18, 2023

Edwin did an incredible job showing us around the facility and helping us to find the perfect vehicle. He was very prompt and direct with the process, which is always appreciated. More

by Travis.hobbs3285
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon, Jeremy Hrisca, Watts Waddington
Report | Print
Mar 19, 2023 -

Hanna Vinfast responded

Dear Travis Hearing that you had a 5-STAR experience with us is the best thing we could hope for! It is great to know that Edwin helped you find your perfect vehicle. Your satisfaction and your business mean a lot to us. Thank you for your patience and understanding while you waited to complete your transaction. According to Auto Trader and Edmunds, the average amount of time it takes to purchase a car is six hours. Off Lease Only strives to have the fastest, easiest sales process in the business, but there are times when that process can be slowed down. As our business continues to grow, we look for new ways to upgrade our policies and procedures to better accommodate our customers. We have recently launched our new Off Lease Only Express. A fully online digital car buying and trading experience to save customers time in our busy dealerships. Visit our website at www.offleaseonly.com for more details. Thank you for being an Off Lease Only customer and choosing Off Lease Only Bradenton as your used car destination. Your Off Lease Only Customer Care Team – Al

March 18, 2023

Edwin was very helpful, honest, and knowledgeable. He gave me good advice and insight to get the best car for my budged and needs. Highly recommend him! More

by Mich.alv
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon
Report | Print
Mar 18, 2023 -

Hanna Vinfast responded

Dear Mich.alv, Thank you so much for your 5-star review! We appreciate your time and the extra effort it takes to provide your feedback. We love hearing from you and knowing that you enjoyed your car buying experience with Edwin. We hope you felt like part of the family during your visit! Thank you for your business and for choosing Off Lease Only Bradenton as your Used Car Destination! Your Off Lease Only Customer Care Team – AL

March 16, 2023

perfect, very friendly and safe explaining all the processes. Good and excelent service I recommend him as a representative More

by Cassyale070901
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon
Report | Print
Mar 17, 2023 -

Hanna Vinfast responded

Dear Cassyale070901, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your car buying experience with Edwin. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only Bradenton, we look forward to helping you in any way we can to enjoy your new ride! Your Off Lease Only Customer Care Team - Al

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