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Hanna Vinfast

Bradenton, FL

Overview
Employees
Reviews
Vehicles
4.7
1,314 Reviews
Car Shopping Made Easy We provide a vast selection of used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We Keep You Going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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3230 14th St W

Bradenton, FL

34205

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Showing 1,314 reviews

April 05, 2021

The facility was brand new! Very nice. The people were extremely friendly; everyone from the woman at the desk near the front door who greeted people as they came in, to the people who were moving and det More

by mskinner3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon
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Apr 30, 2021 -

Hanna Vinfast responded

Dear mskinner3, We are delighted to hear that you have enjoyed your experience with our staff, and hope that you felt part of the family while visiting our new Bradenton location. Thank you for your business and for choosing Off Lease only as your used car destination. On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Customer Service Department - Al

April 05, 2021

We took a chance and drove from Tampa to see a Lexus RX 350. Best decision! Andrew and Stacey were great! Definitely worth the drive! More

by AMPM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brando D by phone. , Andrew Jewesak, Stacey Roberts
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Apr 30, 2021 -

Hanna Vinfast responded

Dear AMPM, We are thrilled to hear that you totally enjoyed your car buying experience with Andrew He is one of our best and we are fortunate to have him on our team. Thank you for making the drive to see us. On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

April 05, 2021

Great place to buy a new car! It was a pleasant experience with a dealership. Blake was helpful, professional and understanding, go see him he’s the best! More

by lenkahahn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Karras, Alaa (Al) Wahba
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Apr 30, 2021 -

Hanna Vinfast responded

Dear lenkahahn, We are thrilled to hear that you totally enjoyed your car buying experience with Blake. He is one of our best and we are fortunate to have him on our team. On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

April 04, 2021

Isaiah was awesome and incredibly helpful with getting the car I needed! Thank you very much Isaiah, you the man! I recommend you pay Isaiah a visit if you're trying to get yourself into a used car today! More

by jstettler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiah Figueroa
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Apr 30, 2021 -

Hanna Vinfast responded

Dear jstettler, First and foremost, thank you for your business. We’re glad that you were able to purchase the car you needed and that you were very pleased with Isaiah and your Off Lease Only experience. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle. We look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team - Al

April 04, 2021

I am so glad that I chose to purchase my new Mercedes Benz from Off Lease Only. It was the easiest and best car buying experience ever! More

by Black Benz Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judd Starr, Brando Deschamps
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Apr 30, 2021 -

Hanna Vinfast responded

Dear Jenn, Hearing that you had a 5-STAR experience and found your Off Lease Only visit to be amazing is the best thing we could hope for! We are so glad that you experienced a smooth and easy process. Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only. Sincerely, Your Off Lease Only Customer Care Team - Al

April 04, 2021

Edwin & the manager David were amazing! Edwin spoke as soon as I came through the door and attended my needs. No judgment at all! 10/10 The Finance manager Joe was super patient as well! I will definitely More

by vanessamcnair
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edwin Pabellon
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Apr 30, 2021 -

Hanna Vinfast responded

Dear vanessamcnair, Thank you so much for your business! It is great to hear that your visit with us earned a 5-star rating! It is also great to know that it is an experience you would recommend to others as well. We love hearing from you and knowing that you enjoyed your buying experience with Edwin, David and Joe. We hope you felt like part of the family during your visit! On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

April 04, 2021

Alex did great and was very helpful! He had everything ready for us when we arrived from out of town and was able to get me the exact car I wanted! Will be using this dealership for my future needs. More

by Ehanner29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Roth, Joseph (Joe) Fellin
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Apr 30, 2021 -

Hanna Vinfast responded

Dear Ehanner29, First and foremost, thank you for your business. We’re glad that you were able to purchase the car you wanted with ease and that you were very pleased with Alex and your Off Lease Only experience. We appreciate your choosing Off Lease Only as we recognize that you had many different dealers to choose from, and we hope that you enjoy your new vehicle. We look forward to working with you for many years to come. Sincerely, Your Off Lease Only Customer Care Team - Al

April 03, 2021

Andrew and Jason were both so helpful in helping me pick out the right car for my family and I. They were awesome at helping find options that would work for the requirements we were looking for in a car fo More

by Jenns2306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Jewesak, Jason (Michael) Smith
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Apr 30, 2021 -

Hanna Vinfast responded

Dear Jenns2306, Hearing that you had a 5-STAR experience and found Andrew and Jason to be amazing is the best thing we could hope for! We are so glad that you found the right car for your family needs.. Your satisfaction and your business mean a lot to us. Thank you for choosing Off Lease Only. Sincerely, Your Off Lease Only Customer Care Team - Al

April 03, 2021

Initially the salesman Andrew wasn't honest about the vehicle I was interested in, it wasn't at that location. Isaiah overcame this with excellent service and we purchased and vehicle! More

by ben1jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judd Starr, Isaiah Figueroa
Report | Print
Apr 09, 2021 -

Hanna Vinfast responded

Dear ben1jackson, Your concerns are very important to us and we investigate every matter we see published online. Once the investigation is complete, a member of our Management Team will be reaching out to you to follow up with you and address your concerns. In the event they are unable to reach you, please contact them, toll-free, at 1-833-794-5316. You can also reach them at customerservice@offleaseonly.com. We are thrilled to hear that Isaiah was able to step in and save the day! We hope you felt like part of the family during your visit! We value you as a customer and we appreciate your business. Thank you for taking the time to reach out and share your comments and feelings about your experience with our new Bradenton location. We rely heavily on your valuable feedback for quality control. Our founders, Mark and Eileen Fischer, started this company over twenty years ago with two cars, their life savings, and a vision to create a different car buying experience. The growth has been phenomenal, with over 250,000 loyal customers now. The growth has happened for two main reasons- saving their customers thousands on their dream cars and genuinely caring about each customer's happiness before, during, and after the sale. We are proud to offer the most transparent used car buying experience with no hidden fees and no stress of haggling price. We look forward to speaking with you and addressing any concerns you may have. Respectfully, Your Customer Care Team Member - Sharon

April 03, 2021

Jason was very accommodating and courteous. When we didn't like a car we looked at, he managed to find this one. Thank you for your help. More

by hollytlc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason (Michael) Smith, Joshua (Josh) Batson
Report | Print
Apr 30, 2021 -

Hanna Vinfast responded

Dear Holly, We are thrilled to hear that you totally enjoyed your car buying experience with Jason. He is one of our best and we are fortunate to have him on our team. On behalf of your friends here at Off Lease Only, we look forward to helping you in any way we can to enjoy your new ride! Sincerely, Your Off Lease Only Customer Care Team - Al

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